Help Center/ Cloud Container Engine/ User Guide (ME-Abu Dhabi Region)/ FAQs/ Chart and Add-on/ What Should I Do If Installation of an Add-on Fails and "The release name is already exist" Is Displayed?
Updated on 2025-02-26 GMT+08:00
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What Should I Do If Installation of an Add-on Fails and "The release name is already exist" Is Displayed?

Symptom

When an add-on fails to be installed, the error message "The release name is already exist" is returned.

Possible Causes

The add-on release record remains in the Kubernetes cluster. Generally, it is because the cluster etcd has backed up and restored the add-on, or the add-on fails to be installed or deleted.

Solution

Use kubectl to connect to the cluster and manually clear the Secret and Configmap corresponding to add-on release. The following uses autoscaler add-on release as an example.

  1. Connect to the cluster using kubectl, and run the following command to view the Secret list of add-on releases:

    kubectl get secret -A |grep cceaddon

    The Secret name of an add-on release is in the format of sh.helm.release.v1.cceaddon-{add-on name}.v*. If there are multiple release versions, you can delete their Secrets at the same time.

  2. Run the release secret command to delete the Secrets.

    Example:

    kubectl delete secret sh.helm.release.v1.cceaddon-autoscaler.v1 sh.helm.release.v1.cceaddon-autoscaler.v2 -nkube-system

  3. If the add-on is created when Helm v2 is used, CCE automatically bumps the v2 release in Configmaps to v3 release in Secrets when viewing the add-ons and their details. The v2 release in the original Configmap is not deleted. Run the following command to view the ConfigMap list of add-on releases:

    kubectl get configmap -A | grep cceaddon

    The ConfigMap name of an add-on release is in the format of cceaddon-{add-on name}.v*. If there are multiple release versions, you can delete their ConfigMaps at the same time.

  4. Run the release configmap command to delete the ConfigMaps.

    Example:

    kubectl delete configmap cceaddon-autoscaler.v1 cceaddon-autoscaler.v2 -nkube-system

    Deleting resources in kube-system is a high-risk operation. Ensure that the command is correct before running it to prevent resources from being deleted by mistake.

  5. On the CCE console, install add-on and then uninstall it. Ensure that the residual add-on resources are cleared. After the uninstall is complete, install the add-on again.

    During the initial installation of the add-on, it is possible to encounter abnormal behavior caused by residual resources from a previous add-on release. This is a normal occurrence. In such cases, you can resolve the issue by uninstalling the add-on from the console. This will ensure that any remaining resources are cleared, allowing for a proper installation of the add-on again.

Parent topic: Chart and Add-on