Help Center/ Video On Demand/ FAQs/ Media Processing/ Why Does CDN Pre-loading Fail?

Updated on 2022-10-24 GMT+08:00

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Why Does CDN Pre-loading Fail?

Perform the following operations to locate the cause:

Check whether URL validation has been configured. If yes, use the signed URL for pre-loading. Otherwise, the pre-loading will fail.
Check whether referer validation has been configured. If yes, select Include blank referer. Otherwise, the pre-loading will fail.

If the problem persists, you are advised to submit a service ticket for technical support.

Parent topic: Media Processing

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