Updated on 2026-09-24 GMT+08:00

ALM-50808 Number of StoreMaster Failures to Create Spaces Exceeds the Threshold

The system checks whether StoreMaster fails to create a space every 30 seconds. This alarm is generated when StoreMaster fails to create a space.

This alarm is cleared when no space fails to be created.

Alarm ID	Alarm Severity	Auto Cleared
50808	Critical	Yes

Parameter	Description
Source	Specifies the cluster or system for which the alarm was generated.
ServiceName	Specifies the service for which the alarm was generated.
RoleName	Specifies the role for which the alarm was generated.
HostName	Specifies the host for which the alarm was generated.

The corresponding Spark task fails.

Access to ZooKeeper is abnormal.

Check the ZooKeeper instance status.

On FusionInsight Manager, choose Cluster > Services > ZooKeeper > Instances.
Check whether ZooKeeper instances are normal.
- If yes, go to Step 6.
- If no, go to Step 3.
Select the instances whose status is not Normal, click More, and select Restart Instance.
Check whether the instance status becomes normal after the restart.
- If yes, go to Step 5.
- If no, go to Step 6.
Choose O&M > Alarm > Alarms and check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to Step 6.

Collect fault information.

On FusionInsight Manager, choose O&M. In the navigation pane on the left, choose Log > Download.
Expand the Service drop-down list, and select MemArtsStore for the target cluster.
Click the edit icon in the upper right corner, and set Start Date and End Date for log collection to 10 minutes ahead of and after the alarm generation time, respectively. Then, click Download.
Contact O&M engineers and send the collected logs.

This alarm is automatically cleared after the fault is rectified.

None