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User Management

Updated on 2025-03-07 GMT+08:00

A system administrator can manage users in all departments. A department administrator can manage users in their own departments.

Adding a User

NOTE:
  • The number of added users cannot exceed the value of Users specified during purchase.
  • An added user is in the Not activated state. The state changes to Normal after the user logs in to KooDrive.
  1. Sign in to the KooDrive service plane as an administrator.

    NOTE:

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Click Console on the top of the page.
  3. In the navigation pane, choose Organization Management. The department list and user list are displayed.
  4. In the department list, select the department to which you want to add a user. Click Create User above the user list. In the displayed Create User dialog box, set parameters by referring to Table 1.

    Table 1 Adding a user

    Parameter

    Description

    Example Value

    Username

    Name of a user. Enter up to 20 characters.

    zhangsan_01

    Account

    Account set by the system administrator for the member. Enter the first part of the account and select an organization domain name.

    zhangsan01@ldb.huaweiapaas.com

    Mobile Number

    Mobile number of the member. This parameter is required only when the email address of the member is not specified.

    -

    Email Address

    Email address of the member. This parameter is required only when the mobile number of the member is not specified.

    -

    Set Password

    Password set by the administrator for the member. Option: Generate automatically or Set now.

    Generate automatically: The system will send the password to the specified email address or mobile number.

    A custom password must meet the following requirements:
    • Contains at least eight characters.
    • Contains both letters and digits, and does not contain spaces.
    • Does not contain three consecutive identical characters.
      NOTE:

      The member needs to change the password upon the first sign-in.

    abcde001

    Dept

    Select the department to which the user belongs from the drop-down list. If you select the level-1 department, the created user is a direct user of this department.
    NOTE:

    When a department administrator creates a user in the department, this parameter cannot be modified.

      

    Role

    Two roles are provided: common user and department administrator. For details about the role permissions, see Permissions Management.

      

    Allocate Individual Space

    Whether to allocate an individual space to a user when the user is created.

      

    Space Size (GB)

    When Allocate Individual Space is enabled, the default individual space size is displayed. You can change the size.

      

  5. Click OK. The user information is then displayed under the corresponding department.

Batch Importing Users

  1. Sign in to the KooDrive service plane as a system administrator.

    NOTE:

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Click Console on the top of the page.
  3. In the navigation pane, choose Organization Management. The department list and user list are displayed.
  4. Click Batch Import above the user list.
  5. Click Download to download the CSV file template.
  6. Complete the user information and upload the file.
  7. Click OK to batch import users. You can view the imported users in the user list.

Allocating an Individual Space to a User

NOTE:

When no space is allocated to a user during user creation, Allocate Space is displayed.

  1. Sign in to the KooDrive service plane as a system administrator.

    NOTE:

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Click Console on the top of the page.
  3. In the navigation pane, choose Organization Management. The department list and user list are displayed.
  4. Select the department to which the target user belongs and enter the username in the search box of the user list. Fuzzy search is supported.
  5. In the search result list, click Allocate Space in the Operation column.
  6. In the Allocate Space dialog box, enable the individual space and set the size of the individual space.

  7. After the allocation is complete, click OK.

    NOTE:
    • The individual space cannot exceed the available space of the enterprise.
    • The first allocated individual space cannot be 0 GB.

Changing the Size of the Individual Space of a User

  1. Sign in to the KooDrive service plane as a system administrator.

    NOTE:

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Click Console on the top of the page.
  3. In the navigation pane, choose Organization Management. The department list and user list are displayed.
  4. Select the department to which the target user belongs and enter the username in the search box of the user list. Fuzzy search is supported.
  5. In the search result list, click Set Space in the Operation column.
  6. In the Set Space dialog box, change the size of the individual space and click OK.

    NOTE:
    • In this scenario, the individual space cannot be disabled.
    • The individual space cannot exceed the available space of the enterprise.
    • The new individual space size cannot be smaller than the used individual space size.

Changing a User Password

NOTE:
  • You are advised to change the account password periodically for security purposes. To change the password, you need to enter the old password.
  • A system administrator cannot change the password of their own account. A department administrator or common user can change the password of their own account.
  1. Sign in to the KooDrive service plane as a system administrator.

    NOTE:

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Move the cursor to the username in the upper right corner and select Change Password from the drop-down list. On the Reset Password page, enter the old password and a new password.

Modifying the Role of a User

  1. Sign in to the KooDrive service plane as a system administrator.

    NOTE:

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Click Console on the top of the page.
  3. In the navigation pane, choose Organization Management. The department list and user list are displayed.
  4. Select the department to which the target user belongs and enter the username in the search box of the user list. Fuzzy search is supported.
  5. In the search result list, choose More > Set Role in the Operation column.
  6. In the Set Role dialog box, change the role of the user. The role can be department administrator or common user.

    NOTE:
    • A system administrator can manage roles of users under all departments.
    • A department administrator can manage roles of users, excluding themselves, in the department.
    • A disabled common user cannot be set as a department administrator. In this case, the Set Role button is unavailable.

    • A disabled department administrator can be set as a common user.

  7. After the modification is complete, click OK.

Changing the Department to Which a User Belongs

NOTE:
  • The department to which a department administrator or system administrator belongs cannot be changed.
  • Batch department changes are not allowed.
  1. Sign in to the KooDrive service plane as a system administrator.

    NOTE:

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Click Console on the top of the page.
  3. In the navigation pane, choose Organization Management. The department list and user list are displayed.
  4. Select the department to which the target user belongs and enter the username in the search box of the user list. Fuzzy search is supported.
  5. In the search result list, choose More > Change Dept in the Operation column.
  6. In the Change Dept dialog box, select the new department to which the user belongs and click OK.

Resetting the Password for a User

NOTE:
  • A system administrator can reset the passwords of users, excluding themselves, in all departments.
  • A department administrator can reset the passwords of users, excluding themselves, in the department.
  1. Sign in to the KooDrive service plane as a system administrator.

    NOTE:

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Click Console on the top of the page.
  3. In the navigation pane, choose Organization Management. The department list and user list are displayed.
  4. Select the department to which the target user belongs and enter the username in the search box of the user list. Fuzzy search is supported.
  5. In the search result list, choose More > Reset Password in the Operation column.
  6. In the Reset Password dialog box, select Generate automatically or Set manually. If you select Set manually, enter the new password. Then click OK.

    NOTE:
    A custom password must meet the following requirements:
    • Contains at least eight characters.
    • Contains both letters and digits, and does not contain spaces.

Disabling a User

NOTE:
  • Only users in the Normal state can be disabled.
  • A department administrator cannot disable themselves or other administrators under the same department.
  • You can disable users one by one or in batches.
  • Disabled users cannot use the individual space nor sign in to the KooDrive service plane.
  1. Sign in to the KooDrive service plane as a system administrator.

    NOTE:

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Click Console on the top of the page.
  3. In the navigation pane, choose Organization Management. The department list and user list are displayed.
  4. Disable users.

    • Disabling a user
      1. Select the department to which the target user belongs and enter the username in the search box of the user list. Fuzzy search is supported.
      2. In the search result list, choose More > Disable User in the Operation column.
      3. In the Disable User dialog box, read the impact of disabling the user and click OK to disable the user.
    • Disabling users
      1. Select the target users in the user list of a department and click Disable User.
      2. In the Disable User dialog box, read the impact of disabling the users and click OK to disable the users.

Deleting a User

NOTE:
  • You can delete one or more users.
  • Spaces allocated to deleted users are reclaimed to the enterprise storage size.
  • Only users in the Disabled or Not activated state can be deleted.
  1. Sign in to the KooDrive service plane as a system administrator.

    NOTE:

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Click Console on the top of the page.
  3. In the navigation pane, choose Organization Management. The department list and user list are displayed.
  4. Delete users.

    • Deleting a user
      1. Select the department to which the target user belongs and enter the username in the search box of the user list. Fuzzy search is supported.
      2. In the search result list, choose More > Delete User in the Operation column.
        • If files exist in the space of the user, the Delete User dialog box is displayed. Read the impact of the deletion, enter DELETE in the text box, select I have read and accept the terms above, and click OK to delete the user.
          Figure 1 Forcible deletion warning
          NOTE:

          Spaces allocated to the deleted user are reclaimed to the enterprise storage size.

        • If no space is allocated to the user or no file exists in the space, a dialog box is displayed. Click OK to delete the user.
          Figure 2 Deletion warning

    • Deleting users
      1. Select the target users in the user list of a department and click Delete User.
        • If files exist in the space of the selected users, the Delete User dialog box is displayed. Read the impact of the deletion, enter DELETE in the text box, select I have read and accept the terms above, and click OK to delete the users.
          Figure 3 Forcible batch deletion warning
          NOTE:

          Spaces allocated to deleted users are reclaimed to the enterprise storage size.

        • If no space is allocated to the users or no file exists in the space, a dialog box is displayed. Click OK to delete the users.
          Figure 4 Batch deletion warning

Transferring Resources and Deleting Users

The Transfer and Delete button is available for users in the Disabled or Not activated state.

  1. Sign in to the KooDrive service plane as a system administrator.

    NOTE:

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Click Console on the top of the page.
  3. In the navigation pane, choose Organization Management. The department list and user list are displayed.
  4. In the user list, select the target users and click Transfer and Delete above the user list, or locate a user and choose More > Transfer and Delete in the Operation column.
  5. In the displayed dialog box, select a recipient. You can enter a username or select a recipient from the organization. If you select a recipient from the organization, you can search for the recipient in the user list and department list.

    Figure 5 Transferring resources and deleting users

    If a user does not have resources, click OK in the displayed dialog box to delete the user directly.
    Figure 6 Deleting users directly (no resources to be transferred)

  6. In the Ongoing Tasks window in the lower right corner of the page, view the status of the transfer and deletion task. You can click to minimize the window and click to clear completed tasks. You can view the transfer completion notification in the Message Center. For details, see Message Management.

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