Updated on 2025-08-14 GMT+08:00

Restarting a Graph Instance

You need to restart a graph in the following cases:

  1. If you access a graph in the Running, Importing, Exporting, or Clearing status and an unknown exception occurs, you can restart the graph.
  2. You can restart a graph that is stuck in a state. For example, if a graph stuck in the Exporting status for a long time because the data to be exported is too much. You can restart the graph to stop exporting.

The procedure is as follows:

  1. Log in to the GES management console.
  2. In the navigation pane on the left, choose Graph Management. On the displayed page, locate you desired graph, click More in the Operation column, and select Restart.

    Figure 1 Restarting a graph

  3. In the displayed dialog box, check the name of the graph to be restarted.

    Restarting a graph will forcibly terminate the running task. For an import task, only partial data can be imported.

  4. Click OK. The graph status changes to Stopping. After several minutes, the graph status changes to Running.