Help Center/ Customer Engagement Center/ User Guide/ Tenant Administrator Guide/ Configuring Multimedia Channels/ Configuring the Instagram Channel

Updated on 2025-11-07 GMT+08:00

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Configuring the Instagram Channel

Configuring Instagram Information
This section describes Instagram-related configurations and applications to enable Instagram customers to chat with AICC agents online. If some pages or configurations on Instagram are different from those described in this section, the pages or configurations on Instagram prevail.
Configuring AICC Information
A tenant administrator can configure the Instagram channel for customers to access.

Parent topic: Configuring Multimedia Channels

Previous topic: Configuring the SMS Channel

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