Help Center> Relational Database Service> Troubleshooting> RDS for MySQL> Connection Issues> SSL Connection Failed Due to Inconsistent TLS Versions
Updated on 2023-03-06 GMT+08:00

SSL Connection Failed Due to Inconsistent TLS Versions

Scenario

A client failed to connect to an RDS for MySQL instance using SSL, but could connect to a self-built MySQL database using SSL.

Possible Causes

Troubleshooting:

  1. View error logs of the instance. The following error was displayed:
    2021-07-09T10:30:58.476586+08:00 212539 [Warning] SSL errno: 337678594, SSL errmsg: error:14209102:SSL routines:tls_early_post_process_client_hello:unsupported protocol2021-07-09T10:30:58.476647+08:00 212539 [Note] Bad handshake2021-07-09T10:32:43.535738+08:00 212631 [Warning] SSL errno: 337678594, SSL errmsg: error:14209102:SSL routines:tls_early_post_process_client_hello:unsupported protocol2021-07-09T10:32:43.535787+08:00 212631 [Note] Bad handshake2021-07-09T10:50:03.401100+08:00 213499 [Warning] SSL errno: 337678594, SSL errmsg: error:14209102:SSL routines:tls_early_post_process_client_hello:unsupported protocol2021-07-09T10:50:03.401161+08:00 213499 [Note] Bad handshake2021-07-09T10:53:44.458404+08:00 213688 [Warning] SSL errno: 337678594, SSL errmsg: error:14209102:SSL routines:tls_early_post_process_client_hello:unsupported protocol2021-07-09T10:53:44.458475+08:00 213688 [Note] Bad handshake
  2. Based on the unsupported protocol in the error, we know that the problem may be related to the TLS version. Run the following command to check the TLS versions of the RDS for MySQL instance and self-built MySQL database:

    show variables like '%tls_version%';

    It was found that the RDS for MySQL instance used TLS v1.2 and the self-built MySQL database used TLS v1.1. The TLS version of the client was the same as that of the self-built MySQL database. The self-built MySQL database was able to connect, but the RDS for MySQL instance could not.

Solution

Upgrade the TLS version of the client to TLS v1.2.

If the official JDBC driver mysql-connector/J is used, see Connecting Securely Using SSL for the configuration method.