Help Center/ Elastic Cloud Server/ Troubleshooting/ Self-diagnosis of Faulty GPU-accelerated ECSs/ Self-recovery from Non-hardware Faults/ What Do I Do If ERR! Is Displayed?

Updated on 2025-07-30 GMT+08:00

View PDF

What Do I Do If ERR! Is Displayed?

Symptom

ERR! is only displayed for Pwr:Usage/Cap (energy consumption) when you run the nvidia-smi command.

Click to enlarge

Solution

If the current services are normal, and "ERR!" is displayed only when nvidia-smi is executed, no operation is required.
If the current services have been affected, migrate the ECS, collect fault information by referring to Fault Information Collection, and contact technical support.

Parent topic: Self-recovery from Non-hardware Faults

Previous topic: Why Is the Number of Queried Graphics Cards Different from the Actual One?

Next topic: What Do I Do If an Error Occurs During the Installation of the NVIDIA Driver and CUDA Software?

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.