Help Center/ Server Migration Service/ FAQs/ Known Errors and Solutions/ SMS.1414 The Migration Module Stopped Abnormally and Cannot Synchronize Data
Updated on 2024-07-17 GMT+08:00
View PDF
Share

SMS.1414 The Migration Module Stopped Abnormally and Cannot Synchronize Data

Symptom

During continuous synchronization, the message "SMS.1414 The migration module stops abnormally and cannot synchronize data" was displayed.

Possible Causes

The Agent or the source server has been restarted.

On the source server, there is a process that monitors disk changes and synchronizes the incremental data from the source server to the target server. If the source server or the Agent is restarted, this process is stopped, and the incremental synchronization cannot be performed.

Solution

Delete the task and create a migration task for the source server again. To prevent this issue from happening, take care to avoid restarting the source server or Agent during migration.