Expiration and Overdue Payment

Retention Period

You will be granted a grace period if your account is in arrears due to insufficient balance for fee deductions or your bills overdue. If the outstanding amount is not paid off when the grace period ends, your resources will enter a retention period, during which the resources become unavailable. If the outstanding amount is still not paid off when the retention period ends, the stored data will be deleted and the cloud service resources will be released.

Overdue Payment

If your account is in arrears, some operations will be restricted. You are advised to top up your account as soon as possible. The restricted operations are as follows:

• Subscribing to FRS
• Calling pay-per-use APIs

To ensure normal service usage, top up your account in Billing Center of the Huawei Cloud console after receiving an arrears notification.

Arrears Reasons

Arrears typically occur in the following scenarios:

• The master account did not subscribe to FRS, but an IAM user under the master account had the permission to subscribe and did so independently, resulting in charges incurred by calling FRS APIs.
• If the pay-per-use billing mode is changed to a package and the package has not taken effect, calling APIs during this period will be billed based on a pay-per-use basis.
• The API usage exceeds the package quota.
• You call pay-per-use APIs after the QPS exceeds the concurrency limit of the QPS package you purchased.
• You call an API in a region other than the region where the package you purchased.
• You call an API other than the one you purchased.