Help Center/ Scalable File Service/ Billing/ Renewing Subscriptions/ Auto-Renewal
Updated on 2025-12-10 GMT+08:00
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Auto-Renewal

Auto-renewal can prevent resources from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:

  • The first auto-renewal date is based on when the resource package expires and the billing cycle.
  • The auto-renewal period of a resource package depends on the subscription term. For example, if you select a three-month renewal period, the resource package will be renewed for three months each time before expiry.
  • You can enable auto-renewal any time before a resource package expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00 seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the package is renewed or expired.
  • After auto-renewal is enabled, you can still renew the resource package manually if you want to. After a manual renewal is complete, auto-renewal is still valid, and the renewal charge will be deducted from your account seven days before the new expiry date.
  • By default, the renewal charge is deducted from your account seven days before the new expiry date. You can change this auto-renewal payment date as required.

For more information about auto-renewal rules, see Auto-Renewal Rules.

Prerequisites

  • You have completed real-name authentication.
  • You have purchased at least one SFS resource package. For details, see Purchasing a Resource Package.
  • Your resource packages have not expired.
  • Your card balance is sufficient.

Enabling Auto-Renewal on the SFS Console

You can enable auto-renewal on the page for purchasing resource packages, as shown in Figure 1.
Figure 1 Enabling auto-renewal for a resource package

Enabling Auto-Renewal on the Renewals Page

  1. Access the Renewals page.
  2. Set the search criteria.

    • You can view the resources for which auto-renewal has been enabled on the Auto Renewals page.
    • You can enable auto-renewal for resources on the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled pages.
    Figure 2 Renewals

  3. Enable auto-renewal for resource packages.

    • Enabling auto-renewal for a single resource: Select the resource package for which you want to enable auto-renewal and choose More > Enable Auto-Renew in the Operation column.
      Figure 3 Enabling auto-renewal for a single resource package
    • Enabling auto-renewal for multiple resources at a time: Select the resource packages for which you want to enable auto-renewal and click Enable Auto-Renew above the list.
      Figure 4 Enabling auto-renewal for multiple resource packages

  4. Select a renewal period, specify the auto-renewal times, and click OK.
Parent topic: Renewing Subscriptions