Updated on 2023-11-21 GMT+08:00

Overview

When to Renew Subscriptions

If a yearly/monthly DeH is about to expire but you want to continue using it, you need to renew the DeH subscription within a specified period, or ECSs created on the DeH will be automatically released, and data will be lost and cannot be restored.

Only yearly/monthly DeH subscriptions can be renewed. For the pay-per-use resources associated with the ECSs created on the DeH, such as images, EIPs, EVS disks, and CBR, just ensure that your account has a valid payment method configured or a top-up account with a sufficient balance. For details, see Topping Up an Account (Prepaid Direct Customers).

If you renew the DeH before it expires, resources will be retained and you can continue using the DeH. For details about DeH statuses after they have expired and the associated impacts, see Impact of Expiration.

How to Renew Subscriptions

You can renew a yearly/monthly DeH manually or automatically.

Table 1 Renewing a yearly/monthly DeH

Method

Description

Manually Renewing a DeH

You can renew a yearly/monthly DeH on the console any time before it is automatically deleted.

Auto-renewing a DeH

After auto renewal is enabled, the DeH is automatically renewed before each expiration. This prevents resources from being automatically deleted if you forget to manually renew the DeH.

You can select a method to renew a yearly/monthly DeH based on the phase the DeH is currently in.

Figure 1 DeH lifecycle
  • A DeH is in the running state after it is provisioned.
  • When the DeH subscription expires, the status will change from running to expired.
  • If the DeH is not renewed upon expiration, it enters the grace period. If the DeH is not renewed within the grace period, its status changes to frozen and enter a retention period.
  • If you do not renew the subscription before the retention period expires, the DeH will be automatically released.

You can enable auto-renewal any time before a DeH expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires. You can change the auto-payment date for renewal as required.