Arrears
Your account goes into arrears when your balance is less than the bill to be settled. If you are in arrears, your exclusive ServiceComb engines may not run correctly. Please top up in time.
Arrears Reason
The account balance is insufficient.
Arrears Impact
Your account may be in arrears due to automatic fee deduction for exclusive ServiceComb engines. However, your resources will not be stopped immediately; instead, they enter the grace period. You will need to pay for the fees incurred during the grace period, which you can see on the Billing & Costs > Billing Center > Overview page of the Huawei Cloud console. Huawei Cloud will automatically deduct this amount when you top up.
If you do not pay the arrears within the grace period, your resources will enter the retention period and become frozen. You cannot perform any operations on the pay-per-use resources during this period.
If you do not pay the outstanding amount after the retention period expires, your engines will be deleted and their data cannot be recovered.
Avoiding and Handling Arrears
Top up in time if your account is in arrears.
If exclusive ServiceComb engines are no longer used, delete them to avoid being charged.
Enable balance alert on the Billing Center > Overview page. When the total amount of the available quota, general cash coupons, and cash coupons is lower than the threshold, you will be notified by SMS or email.
If your account is in arrears, top up in time.
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