Help Center/ Server Migration Service/ User Guide (Kuala Lumpur Region)/ FAQs/ Migration Network/ How Do I Resolve the Error "SMS.0302 Failed to resolve domain name xxx"?
Updated on 2024-03-15 GMT+08:00
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How Do I Resolve the Error "SMS.0302 Failed to resolve domain name xxx"?

Symptom

When you started your migration task, you received the error message "SMS.0302 Failed to resolve domain name %s."

Possible Causes

The source server can communicate with SMS for migration only after all dependent domain names are resolved successfully. If any domain name fails to be resolved, this error message is displayed.

The possible causes of domain name resolution failures are as follows:

  1. The local network is abnormal.
  2. The record set is abnormal.
  3. The record set has been modified or cached by a local DNS server.

Solutions

For details about the cause analysis and solution, see the Domain Name Service (DNS) Documentation.

Parent topic: Migration Network