Why Is the Playable Duration Shorter Than the Total Duration of a Session?

In an audit video, CBH logs a session from the time when a user logs in to a resource to the time the last command is executed. No data is recorded for the duration from the completion of the last operation to the close of the session. So, if the logout time and the last operation time are different, the total session duration and playable duration of a video are different.

For example, when you log in to a resource using a web browser, the total session duration is 30 minutes. The last command is executed in the fifth minute, and no operation is performed till the session is closed. The total session duration is still 30 minutes. However, only the first 5 minutes are playable because the last 25 minutes are not recorded.

• The total duration starts from the time when a system user logs in to a resource to the time they log out of the resource.
• The playable duration starts from the time a system user logs in to a resource to the time the last session is completed.