Help Center/ Huawei Cloud Flexus_Huawei Cloud Flexus L Instance/ FAQs/ OS and Image/ Why Can't I Access the Dashboard of the Application Pre-installed in the Application Image After Entering the Initial Username and Password?
Updated on 2024-09-27 GMT+08:00
View PDF
Share

Why Can't I Access the Dashboard of the Application Pre-installed in the Application Image After Entering the Initial Username and Password?

Symptom

On the FlexusL console, click Access in the Dashboard row in the Image area. When you attempt to log in to the application dashboard, a message is displayed indicating that the username or password you entered is invalid.

Possible Causes and Solutions

Refer to the following to troubleshoot the faults. If the fault persists, submit a service ticket.

  • The initial username or password you entered is incorrect.

    Verify that the initial username and password you entered are correct.

  • When you use an application image to create a FlexusL instance or reinstall or change the OS of a FlexusL instance, you change the password of, restart, or stop the instance before the application image is up and running.

    An application image contains not only the underlying OS, but also the applications and runtime environment required by the applications, which prolongs the time to start the instance. If you change the password of, restart, or stop the instance before the applications are up and running, the initial password may become invalid. In this case, reinstall the OS and do not change the password of, restart, or stop the instance before the applications are up and running.

Parent topic: OS and Image