Help Center/ Dedicated Distributed Storage Service/ User Guide (Paris and Amsterdam Regions)/ FAQs/ What Should I Do If an Error Occurs on My DSS Disk?

Updated on 2022-02-21 GMT+08:00

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What Should I Do If an Error Occurs on My DSS Disk?

If an error occurs, the disk may show one of the states listed in Table 1. Take the following measures to handle the exceptions.

**Table 1** Solutions for disk errors
Error Status	Handling Suggestion
Error	Delete the disk in the Error state and create another one.
Deletion failed	Contact customer service.
Expansion failed	Customer service personnel will contact you and help you handle this error. Do not perform any operations on the disk before they contact you. If you require that the error be handled as soon as possible, contact customer service.

Parent topic: FAQs

Previous topic: Will Data in the DSS Disk Be Lost When the DSS Disk Is Detached?

Next topic: What Are the Restrictions on Attaching a Disk to an ECS?

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