Help Center/ Bare Metal Server/ User Guide (Paris Region) / Troubleshooting/ What Do I Do If I Cannot Log In to My BMS or the BMS EVS Disk Is Lost After the BMS Is Started or Restarted?

Updated on 2022-02-22 GMT+08:00

View PDF

What Do I Do If I Cannot Log In to My BMS or the BMS EVS Disk Is Lost After the BMS Is Started or Restarted?

Symptom

After a BMS is started or restarted, the user cannot log in to the BMS or the BMS EVS disk is lost.

Possible Causes

The BMS cannot obtain the IP address or the EVS disk cannot be attached to the BMS because packet loss caused by network congestion occurs.

Solution

Restart the BMS. If the fault still exists after you restart the BMS for several times, contact the customer service.

Parent topic: Troubleshooting

Previous topic: Troubleshooting

Next topic: What Do I Do If a Key Pair Created Using PuTTYgen Cannot Be Imported to the Management Console?

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.

Chatbot