What Can I Do If the Network Between My Edge Site and the Cloud Is Disconnected? Will My Data Be Lost?

If the network is disconnected, the Huawei Cloud O&M team will help you locate and rectify the fault as soon as possible.

• Intermittent network disconnection: Monitoring data of some cloud services may be lost. Data transmission between the edge site and the cloud will be interrupted for a short period of time. If the network is recovered, data transmission will be automatically restored.
• Network disconnection less than 24 hours: Data transmission between the edge site and the cloud will be interrupted, monitoring data cannot be reported (and will be cached at the edge site), and some operations cannot be performed on the CloudPond console, such as viewing cloud resources used by the edge site, provisioning resources to the edge site, or obtaining the latest status of cloud resources. If the network is recovered, data transmission will be automatically restored. During the network interruption, instances running on CloudPond will not be stopped.
• Network disconnection exceeding 24 hours: Data transmission between the edge site and the cloud will be interrupted, monitoring data cannot be reported, and some operations cannot be performed on the CloudPond console. However, after the network is recovered, data transmission between the edge site and the cloud cannot be automatically restored. You need to contact the Huawei Cloud O&M team to connect the edge site to the cloud.