How Do I Obtain Debug Logs of the Agent?

Procedure

1. Locate and modify the Agent log configuration file. Change info to debug in the <ces> and <ces_new> sections. If there is only one of the <ces> or the <ces_new> sections, you only need to modify one section.
   • Linux: /usr/local/uniagent/extension/install/telescope/bin/logs_config.xml
   • Windows: C:\Program Files\uniagent\extension\install\telescope\bin\logs_config.xml

   

2. If the configuration file in 1 is not found, modify the other configuration file.
   • Linux: /usr/local/uniagent/extension/install/telescope/conf/logs.yaml
   • Windows: C:\Program Files\uniagent\extension\install\telescope\conf\logs.yaml

   

3. Restart the Agent based on Managing the Agent.
4. After obtaining the debug logs, restore the modified configurations and restart the Agent based on Managing the Agent.