Help Center/ Cloud Bastion Host/ FAQs/ About CBH System Login/ Multifactor Verification/ How Can I Install an OTP Authentication Application on My Mobile Phone?
Updated on 2026-05-22 GMT+08:00
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How Can I Install an OTP Authentication Application on My Mobile Phone?

To use mobile OTP authentication, your admin first needs to turn on this option for your account. Then, you just need to download an authenticator app on your phone and verify it the first time you log in to your bastion host system.

  • If you are user admin and have mobile OTP authentication configured but have no OTP authentication application installed on your mobile phone, go to the console, click Service Tickets, and submit a service ticket to contact technical support for login method resetting.
  • If you are a common user and have no OTP authentication application installed on your mobile phone, you cannot log in to the CBH system through mobile OTP authentication. In this case, contact the department administrator to cancel Mobile OTP authentication.
Parent topic: Multifactor Verification