What Do I Do If Cloudbase-Init Is Stopped on a Provisioned Windows BMS?
If you cannot log in to or perform operations on BMC, contact Huawei technical support.
Symptom
If Cloudbase-Init is stopped after a Windows BMS is provisioned, and information "Failed to find trace ID description from Cloudbase-Init because the component triggering the trace is not installed or has been damaged. You can install or recover the component." is displayed, you need to reinstall Cloudbase-Init.
Solution
- Log in to the BMS using BMC and back up the .conf files in the C:\Program Files\Cloudbase Solutions\Cloudbase-Init\ directory and all the files in the LocalScripts directory.
- Download Cloudbase-Init from the official website.
- Click Remote Control on the BMC host management page.
The remote control window is displayed.
- Click in the upper toolbar. Select Directory and click Browse.
A dialog box is displayed.
- Select the Cloudbase-Init package and click Connect to upload it to the BMS. The CD-ROM drive read and install the Cloudbase-Init.
- Copy the files you backed up in step 1 to the new Cloudbase-Init directory.
- Restart the BMS and check whether Cloudbase-Init runs properly.
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot