Error Codes

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code	Error Codes	Error Message	Description	Solution
400	DSC.00000001	The project ID is not in the trust list	The project ID is not in the trust list!	Try again. If the operation fails, contact the technical support.
400	DSC.00000002	Internal service error	Internal service error!	Try again. If the operation fails, contact the technical support.
400	DSC.00000003	Failed to read the upload file	Failed to read the upload file!	Check the file type and size.
400	DSC.00000004	Invalid parameter	Invalid parameter!	Check the parameter settings.
400	DSC.00000005	Invalid project id	Invalid project id!	Try again. If the operation fails, contact the technical support.
400	DSC.00000006	File size exceeds maximum limit	File size exceeds maximum limit!	Check the file size.
400	DSC.00000007	File format error	File format error!	Check the file format.
400	DSC.00000008	Upload file is empty	Upload file is empty!	Check whether the file is empty.
400	DSC.00000009	There are many tasks at present. Please try again later	There are many tasks at present. Please try again later!	Try again. If the operation fails, contact the technical support.
400	DSC.00000010	Image watermark file is empty	Image watermark file is empty!	Add a graphic file.
400	DSC.00000011	Image watermark file exceeds maximum limit	Image watermark file exceeds maximum limit!	limit the size of the graphic file.
400	DSC.00000012	Invalid project image watermark file type	Invalid project image watermark file type!	Upload a .png or .jpg file.
400	DSC.00000013	Invalid Auth	Invalid Auth!	Use a valid token.
400	DSC.00000014	Order DSC prossional version	Order DSC prossional version!	Order DSC prossional version first.
400	mask.20000001	Unknown error	Unknown error!	Try again. If the operation fails, contact the technical support.
400	mask.20000002	Internal service error	Internal service error!	Try again. If the operation fails, contact the technical support.
400	mask.20000003	Invalid parameter	Invalid parameter!	Pass a correct parameter.
400	mask.20000004	Mask data failed	Mask data failed!	Check the parameter settings.
400	watermark.10000001	Unknown error	Unknown error!	Try again. If the operation fails, contact the technical support.
400	watermark.10000002	Internal service error	Internal service error!	Try again. If the operation fails, contact the technical support.
400	watermark.10000003	Failed to read the upload file	Failed to read the upload file!	Check the file type and size.
400	watermark.10000004	Invalid parameter	Invalid parameter!	Check the parameter settings.
400	watermark.10000005	Watermark not found	Watermark not found!	Check whether the file contains a wartermark.
400	watermark.10000006	File size exceeds maximum limit	File size exceeds maximum limit!	Check the file size.
400	watermark.10000007	File format error	File format error!	Check the file format.
400	watermark.10000008	Upload file is empty	Upload file is empty!	Check whether the file is empty.
400	watermark.10000009	Wrong password	Wrong password!	Check whether the file password is correct.
400	watermark.10000010	The ".doc" format file does not support the watermark feature currently	The ".doc" format file does not support the watermark feature currently!	Check the file format.
400	watermark.10000011	The ".xls" format file does not support the visible watermark feature currently	The ".xls" format file does not support the visible watermark feature currently!	Check the file format.
400	watermark.10000012	The ".ppt" format file does not support the visible watermark feature currently	The ".ppt" format file does not support the visible watermark feature currently!	Check the file format.
400	watermark.10000013	No watermark specified	No watermark specified!	Check whether the data wartermarking parameters are set.
400	watermark.10000014	There are many tasks at present. Please try again later	There are many tasks at present. Please try again later!	Try again. If the operation fails, contact the technical support.
400	watermark.10000015	Blind watermark already exists	Blind watermark already exists!	Check whether the file contains an invisible watermark.
400	watermark.10000016	There is not enough channel capacity to embed the watermark	There is not enough channel capacity to embed the watermark!	Check the file size.
400	watermark.10000017	Image channel capacity is too small to embed watermark	Image channel capacity is too small to embed watermark!	Try again. If the operation fails, contact the technical support.
400	watermark.10000018	Currently does not support embedding watermark to image below 512 pixels	Currently does not support embedding watermark to image below 512 pixels!	Please upload image larger than 512 pixels, or contact customer service.