Updated on 2025-12-18 GMT+08:00

Error Codes

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code

Error Codes

Error Message

Description

Solution

400

UC.00011001

Bad request.

Bad request.

Check the URL, parameters, and request header.

400

UC.00011002

Invalid parameter.

Invalid parameter.

Check the parameter completeness or redundancy, and format.

400

UC.00011011

Invalid resource path.

Invalid resource path.

Check whether the resource path is linked to the service resource list.

400

UC.00011012

User does not exist or already associated with a role.

User does not exist or already associated with a role.

Check whether the user is deleted, disabled, or already added to the project.

400

UC.00011013

Template role cannot be associated with any group or user.

Template role cannot be associated with any group or user.

Check whether the role is a template role.

400

UC.00011014

Invalid permission rule.

Invalid permission rule.

Check the permission rule.

400

UC.00011015

Special roles cannot be associated.

Special roles cannot be associated.

Check whether the associated role is project administrator.

400

UC.00011019

Your free quota is insufficient.

Your free quota is insufficient.

Check your quota.

400

UC.00011020

Insufficient quota in your package.

Insufficient quota in your package.

Check your remaining quota.

400

UC.00011021

IPD projects cannot be managed across tenants.

IPD projects cannot be managed across tenants.

IPD projects cannot be managed across tenants.

400

UC.00011023

The user already has a role in this project.

The user already has a role in this project.

Check your parameter.

400

UC.00011025

Only one enterprise account can be invited at a time.

Only one enterprise account can be invited at a time.

Only one enterprise account can be invited at a time.

400

UC.00011032

Invalid enterprise account ID or name.

Invalid enterprise account ID or name.

Check your parameter.

400

UC.00011036

Your VPCEP quota has been used up.

Your VPCEP quota has been used up.

Increase your quota.

400

UC.00011037

Project not found.

Project not found.

Check your parameter.

400

UC.00011038

Permission template not found.

Permission template not found.

Check your parameter.

400

UC.00011039

Template already created with this project.

Template already created with this project.

You can only use a project to create one template.

400

UC.00011040

Too many templates under your tenant.

Too many templates under your tenant.

Too many templates under your tenant.

400

UC.00011041

Project template name already exists.

Project template name already exists.

Use another name.

400

UC.00011042

Project type and template type do not match.

Project type and template type do not match.

Check your parameter.

400

UC.00011044

Template roles cannot be deleted.

Template roles cannot be deleted.

Template roles cannot be deleted.

400

UC.00011045

The user has left or is not in the project.

The user has left or is not in the project.

Join the project first.

400

UC.00011053

Project and role do not match.

Project and role do not match.

Role not found or not included in the project.

400

UC.00011054

Role already added to this user.

Role already added to this user.

Do not add the same role again.

400

UC.00011055

You cannot add a user from another enterprise to your project.

You cannot add a user from another enterprise to your project.

Check the user's tenant.

400

UC.00011059

The user is not a member of this project.

The user is not a member of this project.

Add the user to the project first.

400

UC.00011061

Too many users to authorize.

Too many users to authorize.

You cannot add more.

400

UC.00011064

Failed to obtain delegated users from IAM Identity Center.

Failed to obtain delegated users from IAM Identity Center.

Try again later.

400

UC.00011085

Only one agency can be selected at a time.

Only one agency can be selected at a time.

Select one agency.

400

UC.00011176

Team not found.

Team not found.

Check your parameter.

400

UC.00011177

Too many members in the team.

Too many members in the team.

Remove some members.

400

UC.00011178

Team name already exists.

Team name already exists.

Use another name.

400

UC.00011179

This team has already been associated with the project.

This team has already been associated with the project.

Select another project.

400

UC.00011180

Invalid role name.

Invalid role name.

Use another name.

400

UC.00011181

Invalid user.

Invalid user.

The user may not exist in the current tenant.

400

UC.00011182

Invalid user-role relationship.

Invalid user-role relationship.

The user-role relationship does not exist.

400

UC.00011189

Role not found.

Role not found.

Check your role parameter.

400

UC.00011191

Too many teams in the project.

Too many teams in the project.

Too many teams in the project.

401

UC.00010002

You do not have permissions.

You do not have permissions.

Check your permissions.

401

UC.00011003

No permission.

No permission.

Check your permissions.

401

UC.00011017

Enterprise account frozen.

Enterprise account frozen.

Unfreeze it first.

401

UC.00011018

Yearly/monthly billing currently disabled.

Yearly/monthly billing currently disabled.

Enable yearly/monthly billing first.

401

UC.00011026

Target enterprise not yet authorized.

Target enterprise not yet authorized.

Authorize it first.

401

UC.00011028

Incorrect user numbers for the target enterprise.

Incorrect user numbers for the target enterprise.

Check the user numbers.

401

UC.00011030

Target tenant not authorized for the region.

Target tenant not authorized for the region.

Check the region.

401

UC.00011031

You cannot invite your own enterprise account.

You cannot invite your own enterprise account.

You cannot invite your own enterprise account.

401

UC.00011034

Not authorized to modify this permission.

Not authorized to modify this permission.

Check your parameter.

401

UC.00011043

Not authorized to modify this role.

Not authorized to modify this role.

Check your permissions.

401

UC.00011084

Target tenant not yet authorized.

Target tenant not yet authorized.

Authorize it first.

403

UC.00011004

Data currently in use.

Data currently in use.

The data cannot be deleted. Delete the associated data first.

403

UC.00011016

Too many custom roles.

Too many custom roles.

Max. 500 custom roles. Delete unnecessary ones.

403

UC.00011062

Package frozen.

Package frozen.

Unfreeze it first.

403

UC.00011065

Tenants with private network access enabled cannot be invited.

Tenants with private network access enabled cannot be invited.

Do not invite tenants for which private network access has been enabled.

403

UC.00011070

The project creator cannot be deleted.

The project creator cannot be deleted.

Exclude the project creator.

403

UC.00011071

Not permitted to set project administrator.

Not permitted to set project administrator.

Exclude the project administrator.

404

UC.00010003

File not found.

File not found.

Check the file.

404

UC.00011005

Not found.

Not found.

Data already deleted.

405

UC.00011006

Unavailable method.

Unavailable method.

Contact technical support.

408

UC.00011007

Request timed out.

Request timed out.

Remote connection timed out. Check background logs.

409

UC.00011008

Conflict.

Conflict.

Check whether the name matches the ID.

409

UC.00011009

Data already exists.

Data already exists.

Check the input parameter, or delete the data.

409

UC.00011022

Request already submitted.

Request already submitted.

Do not submit another request.

409

UC.00011033

The user is already in this project.

The user is already in this project.

Check your parameter.

409

UC.00011063

Failed to obtain the Redis lock.

Failed to obtain the Redis lock.

Check the Redis health.

424

UC.00011024

An external service returned an error.

An external service returned an error.

Check the external service.

429

UC.00011035

Account locked.

Account locked.

Check your parameter, and try again 15 minutes later.

500

UC.00010005

Internal service error.

Internal service error.

Check the background logs.

500

UC.00011010

Operation failed.

Operation failed.

Check the background logs.