Error Codes

If an error occurs in API calling, no result is returned. Identify the error cause based on the error codes of each API. If an error occurs in API calling, HTTP status code 4xx or 5xx is returned. The response body contains the specific error code and information. If you are unable to identify the cause of an error, contact customer service and provide the error code so that we can help you solve the problem as soon as possible.

Format of an Error Response Body

If an error occurs during API calling, the system returns an error code and message to you. The following shows the format of an error response body:

{
    "kind": "Status",
    "apiVersion": "v1",
    "metadata": {},
    "status": "Failure",
    "message": "namespace name already exists",
    "reason": "Conflict",
    "code": 409,
    "errorCode": "CCI.02.409101"
}

In the preceding information, code is an HTTP status code, errorCode is an error code, and message describes the error.

Error Code Description

If an error code starting with APIGW is returned after you call a CCI API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code	Error Codes	Error Message	Description	Measure
400	CCI.01.400101	request body error	Request failed. The request body is invalid.	Check the request body based on the API document.
400	CCI.01.400102	provide namespace requested	Failed to query namespace details. The namespace to be queried is not specified.	Specify the namespace to be queried and try again.
400	CCI.01.400103	missing user token in the request header	Failed to create the network. The request header does not contain the X-User-Token.	Ensure that the request header contains the X-User-Token.
400	CCI.01.400104	no agency quota found from iam, please enlarge your quota	The maximum of IAM agencies has reached.	Submit a service ticket to increase your quota.
400	CCI.01.400105	must specify namespace name through fieldSelector, example: fieldSelector=metadata.name=namespaceName	The namespace name must be specified using fieldSelector, for example, fieldSelector=metadata.name=namespaceName.	Specify the namespace name with fieldSelector.
400	CCI.01.400106	volume import:request body error	The request body for importing the volume is invalid.	Check the request body based on the volume import API document.
400	CCI.01.400107	enterprise id not valid	Invalid enterprise project ID.	Modify the enterprise project ID and try again.
400	CCI.01.400201	subnet cidr subnet invalid: within the coverage of VPC, and no more subnets overlap	Invalid subnet CIDR block. The subnet CIDR block cannot overlap with other subnets in the VPC.	Modify the subnet CIDR block to ensure that it does not overlap with other subnets.
400	CCI.01.400202	project id in network request body invalid	Failed to create the network. The Annotation field of the request body does not contain project_id.	Modify the Annotation field to ensure that it contains project_id and try again.
400	CCI.01.400301	storage type parameter invalid: nfs/obs/bs	Invalid storage class. Supported storage classes are NFS, OBS, and BS.	Modify the storage type parameter and try again.
400	CCI.01.400302	storage volume id format invalid: the beginning and end of a numeric letter, which may contain an underline in the middle of the numeric letter	Invalid storage volume ID format. The ID can contain only letters, digits, and underscores (_) and must start and end with a digit or a letter.	Change the storage volume ID and try again.
400	CCI.01.400303	storage volume id len invalid: no bigger than 64	Invalid length of the storage volume ID. The ID can contain a maximum of 64 characters.	Change the storage volume ID and try again.
400	CCI.01.400304	storage request body invalid	Failed to release the storage volume. The delete_volume field is invalid.	Modify the delete_volume field and try again.
400	CCI.01.400305	storage volume not available	Failed to import the storage volume. The storage volume status is abnormal.	Contact technical support to rectify the storage volume fault and try again.
400	CCI.01.400306	storage volume is not found	Failed to import the storage volume. The storage volume does not exist.	Ensure that the storage volume to be imported exists and try again.
400	CCI.01.400307	nfs storage class type err,use "nfs-rw"	Failed to import the storage volume. The specified NFS storage is not supported. Only storage class nfs-rw is supported.	Import nfs-rw.
400	CCI.01.400308	storage volume type err, available: sas/ssd/sata	Failed to import the storage volume. The storage specifications are not supported. Supported specifications are SAS, SSD, and SATA.	Import a storage volume of supported storage format, for example, SAS, SSD, and SATA.
400	CCI.01.400309	storage volume already provisioned	Failed to import the storage volume. The current volume has been imported.	Check whether the current volume has been imported.
400	CCI.01.400401	invalid billing request body: unsupported billing status	Invalid billing request body. The billing status is not supported.	Change it to a supported status.
400	CCI.01.400402	invalid billing request body: unsupported billing resource type	Invalid billing request body. The billing resource type is not supported.	Change it to a supported resource type.
400	CCI.01.400403	invalid billing request user: inner user can not be freeze or unfreeze	Invalid billing request body. The operations on internal users are not supported.	Change the user to a non-internal user.
400	CCI.01.400404	invalid billing request body: resourceinfos can not match scene	Invalid billing request body. The resourceinfos does not match scene.	Change it to a supported scene field.
500	CCI.01.500101	find no cluster endpoint for namespace xxx from icluster response header	Failed to query the cluster address by namespace.	Contact technical support.
403	CCI.01.403009	your account is in arrears, please recharge	Request failed: The account is in arrears.	Top up the account.
403	CCI.01.403010	your account has been frozen, please contact customer service	Request error: The account has been frozen.	Submit a service ticket to contact customer service.
403	CCI.01.403101	only gpu beta users can use gpu in cci	Request failed. You have not applied for the GPU OBT.	Apply for the GPU OBT.
403	CCI.01.403102	only obs beta users can use obs in cci	Request failed. You have not applied for the OBS OBT.	Apply for the OBS OBT.
403	CCI.01.403103	user's token can not match auth token for resourceUser's	Authentication failed. The domain in the token does not match the requested domain.	Ensure that the domain in the token matches that in the request.
403	CCI.01.403104	current user has no right	Authentication failed. You do not have the permission to perform this operation.	Check whether you have the permission.
403	CCI.01.403105	insufficient operation permission, require cci:namespace:create	Failed to create the namespace. You do not have the cci:namespace:create permission.	Apply for the namespace create permission from the administrator.
403	CCI.01.403106	insufficient operation permission, require cci:namespace:delete	Failed to delete the namespace. You do not have the cci:namespace:delete permission.	Apply for the namespace delete permission from the administrator.
403	CCI.01.403107	insufficient operation permission, require cci:namespace:update	Failed to update the namespace. You do not have the cci:namespace:update permission.	Apply for the namespace update permission from the administrator.
403	CCI.01.403108	insufficient operation permission, require cci:namespace:get	Failed to obtain the namespace details. You do not have the cci:namespace:get permission.	Apply for the namespace get permission from the administrator.
403	CCI.01.403109	insufficient operation permission, require cci:namespace:list	Failed to obtain the namespace list. You do not have the cci:namespace:list permission.	Apply for the namespace list permission from the administrator.
403	CCI.01.403110	insufficient operation permission, require cci:namespaceSubResource:create	Failed to create the resource. You do not have the cci:namespaceSubResource:create permission.	Apply for the namespaceSubResource create permission from the administrator.
403	CCI.01.403111	insufficient operation permission, require cci:namespaceSubResource:delete	Failed to delete the resource. You do not have the cci:namespaceSubResource:delete permission.	Apply for the namespaceSubResource delete permission from the administrator.
403	CCI.01.403112	insufficient operation permission, require cci:namespaceSubResource:update	Failed to update the resource. You do not have the cci:namespaceSubResource:update permission.	Apply for the namespaceSubResource update permission from the administrator.
403	CCI.01.403113	insufficient operation permission, require cci:namespaceSubResource:get	Failed to obtain the resource details. You do not have the cci:namespaceSubResource:get permission.	Apply for the namespaceSubResource get permission from the administrator.
403	CCI.01.403114	insufficient operation permission, require cci:namespaceSubResource:list	Failed to obtain the resource list. You do not have the cci:namespaceSubResource:list permission.	Apply for the namespaceSubResource list permission from the administrator.
404	CCI.01.404101	no agency found for user	Request failed. The queried agency does not exist.	Log in to the CCI console, select the corresponding region, and click Agree to authorize CCI to create an agency.
401	CCI.01.401102	user has no agency to cci. Please apply an agency to cci	Request failed. You have not authorized the CCI service.	Authorize the CCI service first.
403	CCI.04.403112	Chart must have same name and version with original chart	Failed to update the chart. The chart version and name must be the same as those in the original chart.	Ensure that the chart version and name are the same as those in the original chart.
403	CCI.04.403124	The official chart is forbidden to be downloaded	Failed to download the chart. Official charts cannot be downloaded.	Contact technical support.
403	CCI.04.403125	Chart is used, can't deleted	Failed to delete the chart. The chart is in use.	Contact technical support.
403	CCI.04.403126	The chart is deprecated, please select a higher version	The selected chart version has expired.	Select a later version.
403	CCI.04.403129	Only addon charts have readme.md now, the target chart is not an addon chart	Operation failed. The chart associated with the readme.md file is not an add-on chart.	Associate it with an add-on chart.
403	CCI.04.403130	Not allowed to update chart belong to other tenant	Request failed. You cannot operate the charts of other users.	Do not operate the charts of other users.
403	CCI.04.403131	Update release is forbidden:The status of release is not DEPLOYED or FAILED	Update failed. Only releases in the Installed or Failed status can be updated.	Contact technical support.
400	CCI.04.400104	Validate chart version failed	Request failed because the chart version is invalid. The version can contain a maximum of 64 characters and must comply with the SemVer specification, for example, 1.0.0, 1.0.0-alpha, and 1.0.0-alpha+001.	Specify a chart version that meets the version format requirements.
400	CCI.04.400105	the ID should not be empty	The chart ID cannot be left blank.	Enter a correct chart ID.
400	CCI.04.400111	Only addon allowed	Request failed. This request supports only add-on charts.	Specify an add-on chart.
400	CCI.04.400112	the length of ID is more than 64	Request failed. The chart ID cannot contain more than 64 characters.	Enter a correct chart ID.
400	CCI.04.400113	Chart ID format is Invalid, must match the regex	Request failed. The chart ID format is invalid.	Enter a correct chart ID.
400	CCI.04.400118	Validate chart failed	Request failed. The chart format is incorrect. The file name extension must be .tgz and the size cannot exceed 2 MB.	Specify a chart file with the .tgz extension and less than 2 MB.
400	CCI.04.400119	Chart file not found	Request failed. The chart is empty.	Specify a chart that is not empty.
400	CCI.04.400121	Chart format is invalid,Chart package name and version must be same with chart name and version	The chart package format is invalid. The chart package name and version must be the same as those described in the chart.	Specify a chart package whose name and version are the same as those in the chart.
400	CCI.04.400126	No target version selected, select one please	Request failed. The add-on version is not specified.	Specify an add-on version.
400	CCI.04.400131	Unsupport language	Failed to delete the readme file. The language of the request parameters is not supported. Supported language: English	Ensure that the language of the readme file is English.
400	CCI.04.400201	Invalid release name	Request failed. The release name cannot be left blank.	Enter a correct release name.
400	CCI.04.400202	Release name length error	Request failed. The release name cannot contain more than 24 characters.	Enter a correct release name.
400	CCI.04.400203	Release name not match regex	Request failed. The release name format is invalid. The release name can contain only letters, digits, and underscores (_) and must start with a letter and end with a letter or digit.	Enter a correct release name.
400	CCI.04.400214	The update action must be either upgrade or rollback	Failed to update the release because the requested action is invalid. Supported actions are upgrade and rollback.	Change the requested action to upgrade or rollback.
400	CCI.04.400218	Invalid release version	Request failed. Invalid release version.	Enter a correct version.
400	CCI.04.400302	Failed to Unmarshal	Request failed. Invalid request body.	Specify a correct request body format.
400	CCI.04.400304	The request body is too large	Request failed. The chart package size exceeds 2 MB.	Ensure that the size of the chart package is less than 2 MB.
400	CCI.04.400306	Validate chart package failed	An error occurred when verifying the chart package.	Check whether the format of the YAML files in the package is correct.
404	CCI.04.404204	Release not found	Request failed. The release to be queried does not exist.	Query the correct application.
409	CCI.04.409112	The chart is already existed in database	Failed to upload the chart. The chart name already exists.	Change the chart name and try again.
409	CCI.04.409123	The chart name is conflict with public charts	Failed to upload the chart. The chart name conflicts with an official chart name.	Change the chart name and try again.
409	CCI.04.409213	Release already exists in this cluster	Failed to create the release. The release name already exists.	Change the release name and try again.
400	CCI.02.400101	ummarshal ERROR: BadNamespaceRequestBody	Failed to create the namespace. The request body is incorrect.	Rectify the request body error based on the API document.
400	CCI.02.400102	get service account tenant name failed	Failed to obtain the tenant name. The tenant is not in the whitelist.	Obtain a tenant in the whitelist.
400	CCI.02.400103	Unsupported Content Type	The request contains an incorrect text type.	Specify a correct text type.
400	CCI.02.400104	ummarshal ERROR: BadQuotaRequestBody	Failed to create the quota. The request body is incorrect.	Specify a correct request body.
400	CCI.02.400105	update quotas failed	Failed to update the quota.	Contact technical support.
400	CCI.02.400106	used namespaces exceeds quota, could not create anymore	Failed to create the namespace. The namespace quota is insufficient.	Contact technical support.
400	CCI.02.400107	delete namespace failed, namespace is empty	Failed to delete the namespace. The namespace is empty and cannot be deleted.	Ensure that the namespace to be deleted is not empty.
400	CCI.02.400108	get flavor info by name failed,flavor name is empty	Failed to query flavor information by name. The Name field is empty.	Enter a correct value for the Name field.
400	CCI.02.400109	Create namespace failed: NamespaceNameInvalid	Failed to create the namespace. The Name field is invalid.	Enter a correct value for the Name field.
400	CCI.02.400110	Create namespace failed: NamespaceFlavorInvalid	Failed to create the namespace. The Flavor field is invalid.	Enter a correct value for the Flavor field.
400	CCI.02.400111	Create namespace failed: NamespaceFlavorMissed	Failed to create the namespace. The Flavor field is empty.	Enter a correct value for the Flavor field.
400	CCI.02.400112	Create namespace failed: NamespaceDomainIDMissed	Failed to create the namespace. The DomainID field is empty.	Enter a correct value for the DomainID field.
400	CCI.02.400113	Create namespace failed: NamespaceProjectIDMissed	Failed to create the namespace. The ProjectID field is empty.	Enter a correct value for the ProjectID field.
400	CCI.02.400114	Get namespace failed: NamespaceProjectIDMissed	Failed to query the namespace. The ProjectID field is empty.	Enter a correct value for the ProjectID field.
400	CCI.02.400116	Get available cluster info from resourcemanager failed: NoAllocatedCluster	Failed to create the namespace. The cluster resource is insufficient. Try again later.	Contact technical support.
400	CCI.02.400117	Get namespace failed: PaginationParameterInvalid	Failed to query the namespace. The pagination parameter is invalid.	Enter a correct pagination parameter.
400	CCI.02.400118	Create namespace failed: EnterpriseProjectIDEmpty	Failed to create the namespace. The Enterprise Project ID field is empty.	Enter a correct enterprise project ID.
400	CCI.02.400119	Create namespace failed: EnterpriseProjectNotSupported	Failed to create the namespace. Enterprise projects are not supported.	Contact technical support.
404	CCI.02.404101	flavor not found	Failed to query flavor information. The requested flavor does not exist.	Query the correct flavor.
404	CCI.02.404102	resourcequota not found	Failed to query resource quota information. The requested resource quota does not exist.	Query the correct resource quota.
404	CCI.02.404103	quota not found	Failed to query quota information. The requested quota does not exist.	Query the correct resource quota.
409	CCI.02.409101		Failed to create the namespace. The namespace already exists.	Change the namespace name and try again.
409	CCI.02.409102	Failed to migrate the namespace	Failed to migrate the namespace. The namespace is already on a dedicated node.	Select a non-dedicated namespace.
500	CCI.03.500102	Internal error	Internal error. An error occurs during interaction with CSB.	Contact customer service or try again later.
500	CCI.03.500101	Return error	Return error. The return body fails to be converted into the JSON format.	Contact customer service or try again later.
500	CCI.03.500002	Database request error	Database request error.	Contact customer service or try again later.
500	CCI.03.500001	An internal processing error occurs	Internal processing error.	Contact customer service or try again later.
400	CCI.03.400105	Request error	Request error. The package information is not carried.	Enter a valid order request.
400	CCI.03.400106	Request failed	Request failed. The current user is not eligible to purchase the package.	Contact customer service to apply for the purchase permission.
400	CCI.03.400107	Request failed	Request failed. The number of packages purchased by the user has reached the upper limit.	Purchase again after the current package is used up.
400	CCI.03.400108	Request failed	Request failed. The number of packages purchased by the user in the specified period has reached the upper limit.	Purchase again in the next period.
400	CCI.02.400122	Failed to migrate the namespace.	Failed to migrate the namespace. The namespace status is abnormal.	Restore the namespace to the normal status and try again.
400	CCI.02.400121	Failed to migrate the namespace.	Failed to migrate the namespace. No dedicated node is available in the namespace.	Contact customer service to purchase a dedicated node.
400	CCI.03.400109	Request failed	Request failed. The remaining quantity of this package is insufficient.	Increase the package quota or reduce the purchase quantity.
400	CCI.02.400120	Failed to migrate the namespace.	Failed to migrate the namespace. The on-demand elastic bearer parameter is invalid.	Set a valid parameter.
400	CCI.03.400110	Request failed	Request failed. The promotion package is invalid.	Purchase a valid package.
400	CCI.03.400111	Request failed	Request failed. The promotion activity ID is invalid because it is empty or too long.	Enter a valid promotion activity ID.
400	CCI.03.400001	The request does not carry a token	The request does not carry a token.	Enter a valid token in the request body.
400	CCI.03.400101	Request error	Request failed. The request body is invalid.	Enter a valid request body.
400	CCI.03.400102	Request error	Request error. Failed to parse the request body in JSON format.	Enter a valid order request.
400	CCI.03.400103	Request failed	Request failed. The token does not contain user information.	Enter a valid token.
400	CCI.03.400104	Request failed	Request failed. The POC package is invalid.	Purchase a valid package.