Failed to Execute a Backup Task
Symptom
A manual or scheduled backup task fails.
Troubleshooting
Possible causes are listed here in order of their probability.
If the fault persists after you have ruled out one cause, move on to the next one.
Possible Cause |
Solution |
---|---|
The vault capacity has been used up. |
For detailed handling measures, see The Vault Capacity Has Been Used Up. |
Other operations are being performed on the resource to be backed up. |
For detailed handling measures, see Other Operations Are Being Performed on the Resource to Be Backed Up. |
The system is busy. |
Back up the data in off-peak hours or contact technical support. |
The Vault Capacity Has Been Used Up
Backup stops once the usage of the vault exceeds the upper limit. Take the following measures when the storage capacity of your vault is not enough:
- Log in to the CBR console, locate the target vault, and delete unwanted backups by following instructions in "Deleting a Backup".
- If you want to retain the generated backups, expand the vault capacity..
- If a backup policy has been applied to the vault, disable the backup policy or remove the policy from the vault.. Then, automatic backup is disabled, and the storage capacity of the vault will not change. You can also modify the backup policy or dissociate resources from the vault.
Other Operations Are Being Performed on the Resource to Be Backed Up
Automatic backup may fail when other operations, such as backup and restoration, are being performed on the target resource.
- Log in to the CBR console and check whether the status of the target resource is Available or Running.
- If yes, perform the backup again. If no, wait until the status of the target resource becomes Available or Running.
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot