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Updated on 2024-09-23 GMT+08:00
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ALM-24007 Flume Server Direct Memory Usage Exceeds the Threshold

Alarm Description

The system checks the direct memory usage of the Flume service every 60 seconds. This alarm is generated when the direct memory usage of the Flume instance exceeds the threshold (80% of the maximum memory) for five consecutive times. This alarm is cleared when the Flume direct memory usage is less than or equal to the threshold.

Alarm Attributes

Alarm ID

Alarm Severity

Auto Cleared

24007

Major

Yes

Alarm Parameters

Parameter

Description

Source

Specifies the cluster for which the alarm was generated.

ServiceName

Specifies the service for which the alarm was generated.

RoleName

Specifies the role for which the alarm was generated.

HostName

Specifies the host for which the alarm was generated.

Trigger Condition

Specifies the threshold for triggering the alarm.

Impact on the System

If the direct memory overflows, the service may break down and the Flume instance may be unavailable.

Possible Causes

The direct memory of the Flume process is overused or the direct memory is inappropriately allocated.

Handling Procedure

Check the direct memory usage.

  1. Log in to FusionInsight Manager and choose O&M. In the navigation pane on the left, choose Alarm > Alarms. On the page that is displayed, locate the row containing Flume Direct Memory Usage Exceeds the Threshold, and view the Location information. Check the name of the host for which the alarm is generated.
  2. On FusionInsight Manager, choose Cluster > Name of the target cluster > Services > Flume. On the page that is displayed, click the Instance tab. On the displayed tab page, select the role corresponding to the host name for which the alarm is generated and select Customize from the drop-down list in the upper right corner of the chart area. Choose Agent and select Flume Direct Memory Resource Percentage. Then, click OK.

    Figure 1 Flume Direct Memory Usage Statistics

  3. Check whether the direct memory used by Flume reaches the threshold (80% of the maximum direct memory by default).

    • If yes, go to 4.
    • If no, go to 6.

  4. On FusionInsight Manager, choose Cluster > Name of the desired cluster > Service > Flume > Configuration. On the page that is displayed, click All Configurations and choose Flume > System. Set -XX:MaxDirectMemorySize in the GC_OPTS parameter to a larger value based on site requirements and save the configuration.

    If this alarm is generated, the direct memory size configured for the Flume server instance cannot meet service requirements. You are advised to change the value of -XX:MaxDirectMemorySize to twice the current direct memory size or change the value based on site requirements.

  5. Restart the affected services or instances and check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 6.
    • During the restart, the Flume service is interrupted.
    • During the instance restart, if the failover mode of SinkGroup is configured and at least one instance is running properly, the Flume service is not interrupted. Otherwise, the Flume service is interrupted.

Collect the fault information.

  1. On FusionInsight Manager, choose O&M. In the navigation pane on the left, choose Log > Download.
  2. Expand the Service drop-down list, and select Flume for the target cluster.
  3. Click the edit icon in the upper right corner, and set Start Date and End Date for log collection to 10 minutes ahead of and after the alarm generation time, respectively. Then, click Download.
  4. Contact O&M personnel and provide the collected logs.

Alarm Clearance

This alarm is automatically cleared after the fault is rectified.

Related Information

None