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Cloud Bastion Host
Cloud Bastion Host
- What's New
- Function Overview
- Service Overview
-
Billing
- Overview
- Billing Modes
- Billing Items
- Billing Examples
- Renewing Your Subscription
- About Bills
- About Arrears
- Billing Termination
- Cost Management
-
Billing FAQs
- How Do I Renew a CBH Instance and Update the Mapped System Authorization?
- How Is CBH Billed?
- Can I Unsubscribe from a CBH Instance?
- How Is a CBH Instance Billed After I Change Specifications of the Instance?
- Will I Be Billed for Upgrading the CBH Software Version?
- How Do I Increase the CBH Instance Quota?
- Getting Started
-
User Guide
- Creating a User and Granting Permissions for CBH Instances to It
- Buying a CBH Instance
- Allowing Access to Cloud Assets
-
Managing Instances
- Checking Instance Details
- Changing Specifications of a CBH Instance
- Increasing Instance Storage
- Resetting the Login Method for User admin
- Resetting the Password of User admin
- Changing an Instance from Single-Node to Primary/Standby Deployment
- Upgrading the Instance Version
- Starting a CBH Instance
- Stopping a CBH Instance
- Restarting a CBH Instance
- Changing a VPC for a CBH Instance
- Changing Security Groups
- Binding an EIP to a CBH Instance
- Unbinding an EIP from a CBH Instance
- Managing Tags
- Resource Management
- Renewing a CBH Instance
- Release
- Key CBH Instance Operations Recorded by CTS
- Logging In to a Bastion Host Instance
- User and Resource Account
- Resource
- Policy
-
Resource Operation
-
Host Resource Operation
- Viewing the Host Resource List and Setting Resource Labels
- Logging In to Managed Resources Using a Web Browser for O&M
- Logging In to Resources Using an SSH Client for O&M
- Logging In to File Transfer Resources Using an FTP or SFTP Client
- Logging In to and Maintaining Database Resources Using an SSO Client
- Logging In to Hosts in Batches for O&M
- File Transmission
- Cooperation
- Enabling Forcible RDP Connections
- Application Resource Operation
- Cloud Service Operation
- Operation Script Management
- Fast Operation
- OM Task
-
Host Resource Operation
- Ticket
- Audit
- Authentication Configuration
-
Login Security Configuration
- Configuring User Login Lockout
- Configuring the Login Password Policies
- Configuring Web Login Timeout and Authentication
- Updating a System Web Certificate
- Configuring the Mobile OTP Type
- Configuring the USB Key Vendor
- Configuring Policies to Disable Certain Users (Available in V3.3.30.0 and Later)
- Configuring the RDP Resource Client Proxy (Available in 3.3.26.0 and Later Versions)
- Enabling API Configuration (Included in V3.3.34.0 and Later Versions Only).
- Configuring Automatic Inspection (Available in V3.3.36.0 and Later)
- Configuring a Resource Account
- Configuring Client Login
- Configuring a User Expiration Reminder
- Configuring Session Limit
- Instance Configuration
- Basic Instance Information Management
- Department Management
- Maintenance Management
- Installing an Application Server
- Permissions Management
- Monitoring
- Sharing
-
Best Practices
- Change CBH Instance Specifications
- Secondary Authorization for High-Risk Database Operations
- CBH for DJCP (or MLPS)
- Cross-Cloud, Cross-VPC O&M for Resources On and Off the Cloud
- How Can We Use CBH to Locate Incident Causes?
-
API Reference
- Before You Start
- Calling APIs
-
API Description
- Querying AZs
- Quota Management
- Specifications Management
-
Operation Management
- Obtaining the CBH Instance List
- Obtaining the Status of a CBH Instance
- Starting a CBH Instance
- Stopping a CBH Instance
- Restarting a CBH Instance
- Upgrading a CBH Instance
- Log In to a CBH Instance Console as an IAM User
- Resetting the admin Password of a CBH Instance
- Resetting the Login Mode for User Admin for a CBH Instance
- Obtaining an O&M URL
- Deleting a Faulty CBH Instance
- Changing a CBH Instance
- Rolling Back a CBH Instance
- Logging In to a CBH Instance Console as User admin
- Changing the Type of a Single-Node CBH Instance
- Lifecycle Management
- Network Management
- Agency Authorization
- Label Management
- Appendixes
-
FAQs
-
Product Consulting
- What Are the Differences Between a CBH Instance and a CBH System?
- Which Security Hardening Measures Does CBH Provide?
- What Is the Number of Assets?
- What Is the Number of Concurrent Requests?
- Does CBH Support IAM Fine-Grained Management?
- Can I Use a CBH System to Centrally Manage My Cloud ERP or SAP Services?
- What Does Automatic O&M Include?
- How Do I Obtain an Enterprise Agreement Number?
- How Can I Configure Ports for a Bastion Host?
- Can CBH Manage Resources Under Multiple Subnets?
- Which Types of Databases Can I Manage in a CBH System?
- Regions and AZs
- About Purchase
- License
-
About Backup, Specification Change, and Upgrade
- Which Types of System Data Can Be Backed Up in the CBH System?
- How Do I Back Up Data in a CBH System Before Upgrading the System Version?
- Will Audit Data Be Lost If I Change Instance Specifications or Upgrade a CBH Instance?
- Why Does FTP/SFTP Remote Backup Fail?
- How Do I Import Backup Data to a Primary/Standby CBH Instance?
-
About File Transfer
- What File Transfer Methods Can be Used in a CBH System?
- How Do I Use FTP/SFTP to Transfer Files to or From an SSH Host?
- How Do I Upload or Download Files When I Log In to Managed Hosts Using a Web Browser?
- What Is the Netdisk of a CBH System?
- Why Does File Upload to or Download from a Managed Host Fail?
- How Do I Clear the Personal Net Disk Space?
- Why Is File Transfer Not Supported When I Use a Web Browser for Resource O&M?
- Why Does the File List Cannot Be Loaded After I Click File Transfer When I Log In to CBH Through a Web Browser?
- How Do I Configure File Management Permissions?
- Does CBH Check Security of Uploaded Files?
-
Billing, Renewals, and Unsubscriptions
- How Do I Renew a CBH Instance and Update the Mapped System Authorization?
- How Is CBH Billed?
- Can I Unsubscribe from a CBH Instance?
- How Is a CBH Instance Billed After I Change Specifications of the Instance?
- Will I Be Billed for Upgrading the CBH Software Version?
- How Do I Increase the CBH Instance Quota?
- How Do I Purchase a CBH Instance When the System Prompts that Resources Are Sold Out?
-
About CBH System Login
- Login Methods and Password Issues
-
Multifactor Verification
- How Can I Install an OTP Authentication Application on the Mobile Phone?
- Why Does the Mobile OTP Application Binding Operation Fail?
- How Do I Enable Mobile SMS Authentication For Logging In to the CBH System?
- How Do I Cancel Mobile SMS Authentication?
- How Can I Cancel Mobile OTP Authentication If No Mobile OTP Application is Bound to My Account?
- Why Does Login Fail When an Account That Has Mobile OTP Application Bound Is Used to Log In?
- Login Security Management
-
User, Resource, and Policy Configuration in a CBH System
- Users
-
Adding Resources to a CBH System
- How Can I Start Database Maintenance in a CBH System?
- How Do I Use CBH to Manage RDS Databases?
- How Do I Change the Password of a Managed Resource Account?
- How Do I Set a Sudo Privilege Escalation Account for the Managed Resource?
- How Do I Add a Label to Resources Managed in a CBH System?
- How Do I Import or Export Information of Host Resources in Batches?
- What Are the AK and SK of an Imported Host? How Can I Obtain Them?
- What Are the Statuses of a Managed Resource Account in a CBH System?
- Can I Share Labels of Managed Resources with Other System Users?
- Can I Manually Enter a Password to Log In to a Managed Resource Through the CBH System?
- Why Does the CBH System Fail to Identify Hosts Imported in Batches?
- How Do I Access Services Provided by the Intranet Through a CBH Instance?
- Policy Management
- System Configuration
-
Resources Managed in a CBH System
- Operation Management
-
O&M Operations
- What Login Methods Does CBH Provide?
- How Do I Create a Collaborative O&M Session?
- How Do I Use Resource Labels in the CBH System?
- How Do I Set the Resolution of the O&M Session Window When I Use a Web Browser for O&M?
- How Can I Use Shortcut Keys to Copy and Paste Text When a Web Browser Is Used for O&M?
- What Are the Shortcut Keys for O&M in CBH?
- Why Is the File List Not Displayed During O&M Using a Web Browser?
-
O&M Log Audit
- What Audit Logs Does CBH Provide?
- Can I Download Operation Recordings?
- Can I Delete CBH O&M Data for a Specific Day?
- Can I Back Up System Audit Logs to an OBS Bucket?
- How Long Can I Store Audit Logs in the CBH System?
- How Are Audit Logs in the CBH System Processed?
- Why Is the Playable Duration Shorter Than the Total Duration of a Session?
- Why Is There No Login Record in History Sessions While I Received a Resource Login Message?
-
Troubleshooting
-
CBH System Login Failures
- How Do I Handle Login Exceptions?
- Why Is the IP Address or MAC Address Blocked When I Log In to the CBH System?
- Why Am I Seeing Error Code 404 When I Log In to the CBH System?
- Why Am I Seeing Error Code 499 When I Log In to My CBH System?
- What Are Possible Faults If I Log In to the CBH System as an Intranet User?
- Why Is a Host Inaccessible Through CBH?
- Why Does CBH Login Fail Through an ECS in a New VPC Connected with the VPC Where CBH Is via VPN or a VPC Peering Connection
-
CBH Managed Resource Login Failures
- Why Does an Exception Occur When I Log In to My Resources Managed in CBH?
- Why Am I Seeing Login Errors of Code: T_514 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: T_1006 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: C_515 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: C_519 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: C_769 When I Use a Web Browser for Resource O&M?
- Why Cannot I See the Accessible Resources in the Resource List?
- Why Does the Session Page Fail to Load When I Log In to the Managed Host Using a Web Browser?
- Why Is the Application Resource Inaccessible through CBH?
- Why Are Databases Managed in CBH Inaccessible with an SSO Tool?
- Why Does the Number of Concurrent Sessions Reach the Limit When I Use CBH to Log In to a Host Resource?
- Why a Black Block Is Displayed on the Mouse When the MSTSC Client Is Used to Access a Server Resource?
- Why Am I Seeing User Creation Failure Message When Accessing a Windows Application Publishing Server?
-
Maintenance Issues
- Why Does SMS Verification Code Fail to Send When I Log In to a CBH Instance?
- Why Am I Seeing a Message Indicating that the Number of Resources Has Reached the Limit When I Add a Resource to CBH?
- Why Does Verification of An Account for a Managed Host Fail?
- Why Am I Seeing Garbled Characters When I Open a System Data File?
- Why Does Login Timeout Frequently Occur During an O&M Session?
- Why Does the PL/SQL Client Display Garbled Characters During Application O&M?
- Why Is the Requested Session Denied After I Log In to a Managed Host?
- Why Does the CBH Traffic Bandwidth Exceed the Threshold?
- Why Text Cannot Be Copied When I Perform O&M Through a Web Browser?
- Which Types of Failures May Occur During the O&M?
- What Do I Do If an Exception Occurs When I Enter Chinese Characters Using WPS During the O&M of a Windows Server?
- I Mapped My CBH Instance IP Address to a Domain Name, and Added the Domain Name to WAF. Why Does the Domain Name Become Inaccessible?
- Why Is LTS Still Disabled After It Is Configured for a CBH Instance?
- Why Is the Connection Disconnected After I Log In to CBH to Manage an Application?
- Why My Certificate Becomes Abnormal After a Cross-Version Upgrade?
-
SSO O&M Faults
- Configuring a Customized Driver for DBeaver to Connect to GaussDB Databases
- Configuring the Connection Between DBeaver and GaussDB
- Message "1251-lost connection to mysql server during query" Displayed While Backing Up MySQL Database Tables
- Message "1251-Client does not support authentication protocol requested by server" Reported While Managing MySQL Database Through Host Operations
- Error Message "2013-Lost connection to MySQL server at waiting for initial communication packet', system error:0" Reported While Connecting to MySQL Databases
- Error Message "ORA-12537_TNS_Connection closed" Reported While Connecting to Oracle Databases
- Error Message "ORA-12637_Packet Receive Failed" Reported While Connecting to Oracle Databases
- Error Message "ORA 12170 TNS Connect Timeout" Reported While Connecting Oracle Databases through Host Operations in the Bastion Host
- Failed to Establish a Connection between DBeaver and PostgreSQL Databases
- SSO Failed as JRE Is Missing in the Running Environment
-
CBH System Login Failures
-
Product Consulting
- Videos
-
More Documents
-
User Guide (Kuala Lumpur Region)
- Service Overview
-
Instances
- Permissions Management
- Checking CBH Instance Details
- Resetting the Login Method for User admin
- Resetting the Password of User Admin
- Upgrading the CBH System Version
- Starting a CBH Instance
- Stopping a CBH Instance
- Restarting a CBH Instance
- Changing a VPC for a CBH Instance
- Changing Security Groups
- Binding an EIP to a CBH Instance
- Unbinding an EIP from a CBH Instance
- Key CBH Instance Operations Recorded by CTS
-
Logging In to the CBH System
- Overview
- Using a Web Browser to Log In to a CBH System
- Using a Client to Log In to a CBH System
- Configuring Multifactor Verification
-
Managing Login Security
- Configuring User Login Lockout
- Configuring the Login Password Policies
- Configuring Login Timeout and Login Authentication
- Updating a System Web Certificate
- Configuring the Mobile OTP Type
- Configuring the USB Key Vendor
- Configuring Policies to Disable Zombie Users (Available in V3.3.30.0 and Later Versions)
- Configuring the RDP Resource Client Proxy (Available in 3.3.26.0 and Later Versions)
- Enabling API Configuration (Included in V3.3.34.0 and Later Versions Only).
- Configuring Automatic Inspection (Available in V3.3.36.0 and Later)
- Configuring a Resource Account
- Configuring Client Login
- Configuring a User Expiration Reminder
- Configuring Session Limit
- Dashboard of the CBH System
- Department
- User
- Resource
- Policy
- Ticket
-
Operation
-
Host Operation
- Viewing the Host Resource List and Setting Resource Labels
- Logging In to Managed Resources Using a Web Browser for O&M
- Logging In to Resources Using an SSH Client for O&M
- Logging In to File Transfer Resources Using an FTP or SFTP Client
- Logging In to Hosts in Batches for O&M
- File Transmission
- Cooperation
- Enabling Forcible RDP Connections
- Application Operation
- Script Management
- Fast O&M
- OM Task
-
Host Operation
- Audit
- System Management
-
FAQs
-
Product Consulting
- What Are the Differences Between a CBH Instance and a CBH System?
- Which Security Hardening Measures Does CBH Provide?
- What Is the Number of Assets?
- What Is the Number of Concurrent Requests?
- Does CBH Support IAM Fine-Grained Management?
- Can I Use a CBH System to Centrally Manage My Cloud ERP or SAP Services?
- What Does Automatic O&M Include?
- How Do I Obtain an Enterprise Agreement Number?
- How Can I Configure Ports for a CBH Instance?
- Can CBH Manage Resources Under Multiple Subnets?
- Which Types of Databases Can I Manage in a CBH System?
- About Instance Request
-
About File Transfer
- What File Transfer Methods Can be Used in a CBH System?
- How Do I Use FTP/SFTP to Transfer Files to or From an SSH Host?
- How Do I Upload or Download Files When I Log In to Managed Hosts Using a Web Browser?
- What Is the Netdisk of a CBH System?
- Why Does File Upload to or Download from a Managed Host Fail?
- How Do I Clear the Personal Net Disk Space?
- Why Is File Transfer Not Supported When I Use a Web Browser for Resource O&M?
- Why Does the File List Cannot Be Loaded After I Click File Transfer When I Log In to CBH Through a Web Browser?
- How Do I Configure File Management Permissions?
- Does CBH Check Security of Uploaded Files?
-
About CBH System Login
-
Login Methods and Password Issues
- Can I Use a Domain Name to Log In to a CBH System?
- What Login Methods Does CBH Provide?
- Which Login Authentication Methods Are Available in a CBH System?
- What Is the Initial Password for Logging In to a CBH System?
- How Do I Reset the User Password for Logging In to the CBH System?
- How Do I Use IAM to Log In to a CBH Instance?
-
Multifactor Verification
- How Can I Install an OTP Authentication Application on the Mobile Phone?
- Why Does the Mobile OTP Application Binding Operation Fail?
- How Do I Enable Mobile SMS Authentication For Logging In to the CBH System?
- How Do I Cancel Mobile SMS Authentication?
- How Can I Cancel Mobile OTP Authentication If No Mobile OTP Application is Bound to My Account?
- Why Does Login Fail When an Account That Has Mobile OTP Application Bound Is Used to Log In?
- Login Security Management
-
Login Methods and Password Issues
-
User, Resource, and Policy Configuration in a CBH System
- Users
-
Adding Resources to a CBH System
- How Do I Change the Password of a Managed Resource Account?
- How Do I Set a Sudo Privilege Escalation Account for the Managed Resource?
- How Do I Add a Label to Resources Managed in a CBH System?
- How Do I Import or Export Information of Host Resources in Batches?
- What Are the AK and SK of an Imported Host? How Can I Obtain Them?
- What Are the Statuses of a Managed Resource Account in a CBH System?
- Can I Share Labels of Managed Resources with Other System Users?
- Can I Manually Enter a Password to Log In to a Managed Resource Through the CBH System?
- Why Does the CBH System Fail to Identify Hosts Imported in Batches?
- How Do I Access Services Provided by the Intranet Through a CBH Instance?
- How Do I Add a Server with an IPv6 Address to a CBH Instance?
- What is an Empty Account?
- System Configuration
-
Resources Managed in a CBH System
- Operation Management
-
O&M Operations
- What Login Methods Does CBH Provide?
- How Do I Create a Collaborative O&M Session?
- How Do I Use Resource Labels in the CBH System?
- How Do I Set the Resolution of the O&M Session Window When I Use a Web Browser for O&M?
- How Can I Use Shortcut Keys to Copy and Paste Text When a Web Browser Is Used for O&M?
- What Are the Shortcut Keys for O&M in CBH?
-
O&M Log Audit
- What Audit Logs Does CBH Provide?
- Can I Download Operation Recordings?
- Can I Delete CBH O&M Data for a Specific Day?
- Can I Back Up System Audit Logs to an OBS Bucket?
- How Long Can I Store Audit Logs in the CBH System?
- How Are Audit Logs in the CBH System Processed?
- Can I Audit User Operations If a User Logs In to Server A Through the CBH System and Then Logs In to Server B from Server A?
- Why Is the Playable Duration Shorter Than the Total Duration of a Session?
- Why Is There No Login Record in History Sessions While I Received a Resource Login Message?
-
Troubleshooting
-
CBH System Login Failures
- How Do I Handle Login Exceptions?
- Why Is the IP Address or MAC Address Blocked When I Log In to the CBH System?
- Why Am I Seeing Error Code 404 When I Log In to the CBH System?
- Why Am I Seeing Error Code 499 When I Log In to the CBH System?
- What Are Possible Faults If I Log In to the CBH System as an Intranet User?
- Why Is a Host Inaccessible Through CBH?
- Why Does CBH Login Fail Through an ECS in a New VPC Connected with the VPC Where CBH Is via VPN or a VPC Peering Connection
-
CBH Managed Resource Login Failures
- Why Does an Exception Occur When I Log In to My Resources Managed in CBH?
- Why Am I Seeing Login Errors of Code: T_514 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: T_1006 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: C_515 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: C_519 When I Use a Web Browser for Resource O&M?
- Why Am I Seeing Login Errors of Code: C_769 When I Use a Web Browser for Resource O&M?
- Why Cannot I See the Accessible Resources in the Resource List?
- Why Does the Session Page Fail to Load When I Log In to the Managed Host Using a Web Browser?
- Why Is the Application Resource Inaccessible through CBH?
- Why Are Databases Managed in CBH Inaccessible with an SSO Tool?
- Why Does the Number of Concurrent Sessions Reach the Limit When I Use CBH to Log In to a Host Resource?
- Why a Black Block Is Displayed on the Mouse When the MSTSC Client Is Used to Access a Server Resource?
-
Maintenance Issues
- Why Does SMS Verification Code Fail to Send When I Log In to a CBH Instance?
- Why Does Verification of An Account for a Managed Host Fail?
- Why Am I Seeing Garbled Characters When I Open a System Data File?
- Why Does Login Timeout Frequently Occur During an O&M Session?
- Why Does the PL/SQL Client Display Garbled Characters During Application O&M?
- Why Is the Requested Session Denied After I Log In to a Managed Host?
- Why Does the CBH Traffic Bandwidth Exceed the Threshold?
- Why Text Cannot Be Copied When I Perform O&M Through a Web Browser?
- Which Types of Failures May Occur During the O&M?
- What Do I Do If an Exception Occurs When I Enter Chinese Characters Using WPS During the O&M of a Windows Server?
-
CBH System Login Failures
-
Product Consulting
- Change History
-
User Guide (Kuala Lumpur Region)
- General Reference
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