Overview
After applications are migrated to or deployed on the cloud, cloud transformation officially enters the O&M governance phase. This phase is critical because it determines the performance, reliability, security, and cost-effectiveness of IT infrastructure and service systems on the cloud. Through continuous and effective O&M governance, enterprises can efficiently use cloud resources, maintain service continuity and stability, gain full control over the cloud environment, and maximize the benefits of cloud transformation.
The O&M governance phase involves lean governance, deterministic O&M, all-round security operations, and refined FinOps for cloud IT infrastructure, applications, and big data platforms. Continuous optimization is performed based on the WAF framework in this phase. First, lean governance runs through the entire process. It provides a set of standard governance frameworks and best practices to efficiently use cloud resources, meet security requirements, and minimize risks of cloud transformation. Second, deterministic O&M aims to build a preventable, controllable, and governable O&M management system, turning the "uncertainty" brought by digital transformation and rapid business development into "certainty". It ensures that applications can run stably for a long time and reduces faults and downtime.
All-round security operations cover data security, network security, and access control. The comprehensive security system protects enterprises' core data and applications. Finally, refined FinOps implements cost analysis, optimization, and budget management. It helps enterprises control cloud expenditures and maximize the return on investment (ROI) of cloud transformation. All these activities should be continuously optimized based on WAF. In this way, the cloud environment always remains in the best state and can be flexibly adjusted to fit business requirements.
Setting Up O&M Governance Teams
The main tasks in the O&M governance phase include lean governance, deterministic O&M, security operations, and FinOps. All these tasks must be efficiently completed by personnel with the required skills. Set up O&M governance teams, including a cloud governance team, cloud O&M team, cloud security team, and FinOps team, for your enterprise. For details about the roles, responsibilities, and skill requirements of these teams, see CCoE.
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