Performing Daily Service O&M and Compliance with LTS
A private high-tech enterprise focuses on IT, automotive, and renewable energy. It was listed in the 2022 Fortune Global 500 in August 2022.
Customer pain points:
- Managing projects is challenging due to the presence of numerous service departments and a high volume of logs.
- Managing operations and maintenance becomes challenging when there are excessive cloud resources and inexperienced monitoring staff.
- Long-term log storage is required for security and compliance. But it is limited by costly self-built ELK and understaffed O&M departments.
Solutions:
Benefits:
Full log access: LTS covers 170 service systems across automobile apps, software development, and traffic platforms. It covers services, applications, middleware, and infrastructure.
Issue demarcation in minutes: Log query in seconds and monitoring in minutes, configurable alarms and multi-channel notifications, and 90% issue awareness and demarcation within 30 minutes.
Compliant storage duration: Storage duration up to 365 days; lower storage costs with intelligent cold and hot storage; easy access for searches.
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