What If a MetaStudio Virtual Avatar Production Task Fails the Review?

If a message is displayed indicating that the submitted virtual avatar production task fails the auto review due to the face unmatched with that in the ID card, the possible causes are as follows:

• The face cannot be recognized. Ensure that the entire ID card is clear without light reflection.
• The human image in the training material must be the same as the portrait on the submitted ID card.
• The video direction may be incorrect. Rotate the landscape video to a portrait one.
• The video uses a non-mainstream encoding format. The camera used to shoot the video may use a vendor-specific code. Ensure that the video can be played using the Windows player. Note that the encoding format and container format are different.