Help Center/ Meeting/ FAQs/ Hard Terminal Configuration Faults/ How Do I Obtain Hard Terminal Logs and Diagnosis Information?

Updated on 2024-01-23 GMT+08:00

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How Do I Obtain Hard Terminal Logs and Diagnosis Information?

Enter the IP address of a terminal in the address box of the browser, press Enter, log in to the terminal, and perform the following operations to obtain logs and diagnosis information.

Choose Maintenance > Logs and export logs.
Choose Maintenance > Diagnostics > One-Click Diagnostics and obtain the diagnosis information.

Parent topic: Hard Terminal Configuration Faults

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