Why Can't I Select a Server During Manual Vulnerability Scanning or Batch Vulnerability Fixing?

Possible Causes

During manual vulnerability scanning or batch vulnerability fixing, the following servers cannot be selected:

• Servers are protected by basic edition .
• Servers that are not in the Running state
• Servers whose agent status is Offline

Solution

1. Log in to the management console.
2. Click in the upper left corner of the page, select a region, and choose Security > Host Security Service.
3. In the navigation pane, choose Asset Management > Servers & Quota.
4. On the Servers tab, view the server running status, agent status, and version.

   Confirm related information and perform the following operations to rectify the fault:

   • Servers are protected by basic edition .

     The basic edition does not support manual vulnerability scan and batch vulnerability fixing. To use these features, upgrade the edition.

   • Servers that are not in the Running state

     Check the server and ensure the server status is Running.

   • Servers whose agent status is Offline

     An offline agent cannot receive instructions delivered from the console. To put the agent back online, perform the operations described in How Do I Fix an Abnormal Agent?

5. In the navigation pane, choose Prediction > Vulnerabilities. Select the servers you want to manually scan or fix in batches again. If the target server can be selected, the problem has been fixed.