Error Codes

Status Code	Error Code	Error Message	Description	Solution
404	common.0011	query job fail	Failed to query the task.	Check whether the parameters are correct.
400	VolumeBackup.0014	submit job exception	Failed to submit the task.	Try again. If the fault persists, contact the technical support.
401	VolumeBackup.0041	api roles is null or empty	Failed to check user rights.	Add the required permissions for the user.
403	VolumeBackup.0042	user role is not allowed for this action	The user does not have the rights to perform operations.	Add the required permissions for the user.
401	VolumeBackup.0044	invalid token roles	User rights are invalid.	Obtain a valid token.
400	VolumeBackup.0002	api request parameter instance null	The request format is incorrect.	Use a valid format.
400	VolumeBackup.0003	api request parameter name over length	Parameter name in the request is too long.	Use a valid name.
400	VolumeBackup.0004	api request parameter name invalid character	Parameter name in the request contains invalid characters.	Use a valid name.
400	VolumeBackup.0005	api request parameter name invalid prefix	Parameter name in the request starts with auto.	Use a valid name.
400	VolumeBackup.0006	api request parameter description is invalid	Parameter description in the request is too long or contains invalid characters.	Use valid parameter description.
400	VolumeBackup.0007	api request parameter name is null	Parameter name in the request is empty.	Use a valid name.
400	VolumeBackup.0008	get assume role token fail	Failed to obtain the permission.	Use a valid token.
400	VolumeBackup.0009	call IAM api to get shadow domain ak and sk fail.	Failed to obtain the key.	For details, contact the technical support.
400	VolumeBackup.0010	api request parameter volume_id null	Parameter volume_id in the request is empty.	Use a valid disk ID.
400	VolumeBackup.0011	api request parameter volume_id invalid UUID pattern	The format of parameter volume_id in the request is incorrect.	Use a valid disk ID.
400	VolumeBackup.0012	volume status is not available or in-use	The disk status is not available or in_use.	Try again in an allowed state of disk.
400	VolumeBackup.0013	volume's last backup progress is not finished	The previous backup creation task is not complete.	Back up data again after the previous backup task is complete.
400	VolumeBackup.0017	fsp cinder create snapshot exception	Failed to create the snapshot.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0018	fsp cinder return null snapshot	The snapshot creation result is empty.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0019	fsp cinder get snapshot detail exception	Failed to query the snapshot during backup creation.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0020	got snapshot detail is null	The snapshot query result is empty.	Try again. If the fault persists, contact the technical support.
404	VolumeBackup.0021	volume not exists	The EVS disk does not exist or has been deleted.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0022	fsp cinder create volume exception	Failed to create the temporary disk.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0023	fsp cinder return null volume	The result of creating the temporary disk is empty.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0024	fsp cinder get volume detail exception	Failed to query the temporary disk.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0025	got volume detail is null	The result of querying the temporary disk is empty.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0026	api request parameter name length is too short	Parameter name in the request is too short.	Use a valid name.
400	VolumeBackup.0027	fsp cinder or ebackup create backup exception	Failed to create the backup.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0028	fsp cinder or ebackup return null backup	The backup creation result is empty.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0029	fsp cinder get backup detail exception	Failed to query the backup result.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0030	got backup detail is null	The backup query result is empty.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0035	fsp cinder get volume details exception	Failed to query all disks of a user.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0036	fsp cinder get backup details exception	Failed to query all backups of a user.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0037	created snapshot status is not available or query snapshot exception	Failed to query the snapshot status.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0038	created volume status is not available or query volume exception	Failed to query the status of a temporary disk.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0039	created backup status is not available or query backup exception	Failed to query the backup status.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0040	volume's backup number is over limit	The number of existing VBS backups has reached the upper limit.	Contact the administrator to increase quota.
400	VolumeBackup.0043	fsp cinder get volume or backup detail exception	Failed to query the disk or backup.	Use a correct disk or backup.
400	VolumeBackup.0049	api request tag parameter is invalid	The tag parameter is invalid.	Use a valid tag parameter.
400	VolumeBackup.0050	The number of tags exceeded	The number of tags has reached the upper limit.	Use the tag function as required.
400	VolumeBackup.0051	volume of this pod does not support backup	The disk does not support backup.	Backup is not supported currently. Contact the technical support.
400	VolumeBackup.0053	DESS volume type is not support backup	DESS disks do not support backup.	Backup is not supported currently. Contact the technical support.
400	VolumeBackup.0062	fsp cinder return snapshot status is error	The snapshot status is error.	Try again in an allowed state of disk.
400	VolumeBackup.0063	fsp cinder return temp volume status is error	The status of the temporary disk is error.	Try again in an allowed state of disk.
400	VolumeBackup.0064	fsp cinder return backup status is error	The backup status is error.	Try again in an allowed state of disk.
400	VolumeBackup.0070	query quota usage exception	Failed to query the quota information.	For details, contact the technical support.
400	VolumeBackup.0071	no enough sas volume quota num	The quota for the number of SAS disks has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0072	no enough sas volume quota bytes	The quota for the capacity of SAS disks has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0073	no enough sata volume quota num	The quota for the number of SATA disks has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0074	no enough sata volume quota bytes	The quota for the capacity of SATA disks has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0075	no enough ssd volume quota num	The quota for the number of SSD disks has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0076	no enough ssd volume quota bytes	The quota for the capacity of SSD disks has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0077	no enough sas snapshot quota num	The quota for the number of SAS disk snapshots has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0078	no enough sata snapshot quota num	The quota for the number of SATA disk snapshots has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0079	no enough ssd snapshot quota num	The quota for the number of SSD disk snapshots has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0080	no enough backup quota num	The quota for the number of backups has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0081	no enough backup quota bytes	The quota for the capacity of backups has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0082	no enough volume quota num	The quota for the number of disks has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0083	no enough volume quota bytes	The quota for the capacity of disks has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0084	no enough snapshot quota num	The quota for the number of snapshots has been used up.	Contact the administrator to increase quota.
400	VolumeBackup.0100	submit subjod exception in delete backup status	Failed to submit the subtask.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0101	delete snapshot exception in delete backup status	Failed to delete the snapshot.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0102	delete backup exception when call openstack api	Failed to delete the backup.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0103	query backup detail exception in delete backup status	Failed to query the backup details.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0104	get glance msg from fsp failed.	Failed to obtain the image information.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0105	the url is invalid	The format of the backup deletion request is incorrect.	Use valid request parameters.
400	VolumeBackup.0109	query snapshot from fsp failed	Failed to query the snapshot during backup deletion.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0110	the backup details msg is null	Failed to query the backup.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0113	The backup has been made as an image, cannot delete it	The backup has already been used to create an image and cannot be deleted.	Delete the created image first and then the backup.
400	VolumeBackup.0123	query the backup details is null from FSP	Failed to query all backups.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0125	failed to delete the backup.	Failed to perform the backup deletion operation.	Try again. If the fault persists, contact the technical support.
400	VolumeBackup.0129	Deleting this type of backups is not allowed	Deleting this type of backups is not allowed.	For details, contact the technical support.
400	VolumeBackup.0900	error with ClientException	The service is unavailable.	For details, contact the technical support.
404	VolumeBackup.0111	the volume info or backup detail is not exist	The disk to be restored or the backup used to restore the disk does not exist.	Use valid disk and backup.
400	VolumeBackup.0200	restore backup exception	Failed to restore data.	For details, contact the technical support.
400	VolumeBackup.0201	restore backup null response	The data restoration result is empty.	For details, contact the technical support.
400	VolumeBackup.0202	restore backup volume error	The disk status is error.	For details, contact the technical support.
400	VolumeBackup.0203	api request parameter backup_id null	Parameter backup_id in the request is empty.	Use a valid backup ID.
400	VolumeBackup.0204	api request parameter backup_id invalid UUID pattern	The format of parameter backup_id in the request is incorrect.	Use a valid backup ID.
400	VolumeBackup.0205	volume for restore state is not available	The disk status is unavailable.	Use a disk in a valid state.
400	VolumeBackup.0206	volume for restore is creating backup	A backup is being created for the disk.	Wait until the backup is complete and try again.
404	VolumeBackup.0207	query the volume backup details msg is null	The disk does not exist.	Use a valid disk.
400	VolumeBackup.0208	volumeID in body is null or empty	Parameter volume_id in the request is incorrect.	Use a valid disk ID.
400	VolumeBackup.0209	volume size is less than backup size	The capacity of the disk must be greater than or equal to that of the backup.	Expand the capacity of the disk.
400	VolumeBackup.0210	body in request is empty	The format of the disk restoration request is incorrect.	Use valid restoration parameters.
400	VolumeBackup.0211	Cloud disks at the disaster recovery site cannot be restored.	Cloud disks at the disaster recovery site cannot be restored.	Use valid restoration parameters.
400	VolumeBackup.0089	backup status is not available	The disk backup status is unavailable.	Use a backup in an allowed state.
400	AutoBackup.0000	request body is empty	The request is empty.	Use a valid request body.
400	AutoBackup.0001	request body exist empty structure	The object contained in the request is empty.	Use a valid request body.
401	AutoBackup.0002	request token is empty	The token contained in the request header is empty.	Use a valid token.
401	AutoBackup.0003	request token is expired	The token contained in the request header has expired.	Use a valid token.
401	AutoBackup.0005	request domain id is empty	Failed to obtain the domain ID from the token contained in the request header.	Use a valid token.
400	AutoBackup.0006	request policy id is empty	The policy ID contained in the request is empty.	Use valid request parameters.
400	AutoBackup.0008	convert request to JSON object failed	Failed to convert the request into a JSON object.	Use valid request parameters.
500	AutoBackup.0009	internal error	An exception occurred in internal system processing.	Try again. If the fault persists, contact the technical support.
400	AutoBackup.0100	normal tenant has no right to operator default policy	The tenant cannot modify the default backup policy.	For details, contact the technical support.
400	AutoBackup.0101	backup policy name length is illegal	The length of the backup policy name is invalid.	Use a valid policy length.
400	AutoBackup.0102	backup policy name is invalid	The parameter of the backup policy name is invalid.	Use a valid policy name.
400	AutoBackup.0103	schedule policy start time format error	The parameter of the backup job start time is invalid.	Use a valid backup job start time.
400	AutoBackup.0104	schedule policy status is illegal	The parameter of the backup policy status is invalid.	Use a valid policy state.
400	AutoBackup.0105	schedule policy remain firstbackup of cur month is illegal	The parameter of whether to retain the first backup in the current month is invalid.	Use a valid parameter.
400	AutoBackup.0106	schedule policy frequency is out of range	The parameter of the backup job interval is invalid.	Use a valid parameter.
400	AutoBackup.0107	schedule policy rentention num is out of range	The parameter of the number of retained backups is invalid.	Use a valid parameter.
400	AutoBackup.0108	schedule policy rentention day is out of range	The parameter of the retention days is invalid.	Use a valid parameter.
400	AutoBackup.0109	schedule policy week frequency is illegal, must in (SUN, MON, TUE, WED, THU, FRI, SAT)	The parameter of the backup job interval is invalid.	Use a valid parameter.
400	AutoBackup.0203	backup policy num over limit	The number of existing backup policies has reached the upper limit.	Use the policy function as required.
400	AutoBackup.0204	number of volumes reaches limit	The number of associated volumes has reached the upper limit.	Associated the exceeded disk with a new policy.
404	AutoBackup.0205	policyId is not exist	The policy does not exist.	Use a valid policy.
400	AutoBackup.1100	query policy with null input or null tenantId	The queried policy does not exist.	Use a valid policy.
400	AutoBackup.1300	delete policy: delete policy by policyId failed	Failed to delete the policy.	Try again. If the fault persists, contact the technical support.
400	AutoBackup.1400	policy bind resources: resources illegal	The resource to be associated is invalid.	Use valid resource parameters.
400	AutoBackup.1700	execute policy: input param invalid	Failed to execute the backup policy.	Try again. If the fault persists, contact the technical support.
400	AutoBackup.0206	volume to bind is in bad status	The status of the disk to be associated is invalid.	Try again in an allowed state of disk.
400	AutoBackup.0207	resource to bind is empty	The resource to be associated is empty.	Use valid association parameters.
404	AutoBackup.0208	unable to get specified resource detail, may be incorrect resource id	Operation failed because the disk you want to associate to or disassociate from a backup policy does not exist.	Specify the operation restrictions.
400	AutoBackup.0209	resource id or resource name is empty	The resource ID or type is empty.	Use valid resource parameters.
400	AutoBackup.0210	HANA volume cannot bind to backup policy	HANA disks cannot be associated with the backup policy.	Backup is not supported currently. Contact the technical support.
400	AutoBackup.0211	bad resource type	The resource type is invalid.	Use valid resource parameters.
400	AutoBackup.0213	Unauthorized request	The request is not authorized.	Add the required permissions for the user.
400	AutoBackup.0217	Snapshot quota is not enough	The snapshot quota is insufficient.	Contact the administrator to increase quota.
400	AutoBackup.0218	Backup number quota is not enough	The backup quota is insufficient.	Contact the administrator to increase quota.
400	AutoBackup.0220	DESS volume cannot bind to backup policy	DESS disks cannot be associated with the backup policy.	Backup is not supported currently. Contact the technical support.
400	AutoBackup.0221	The request contains invalid parametersThe request contains invalid parameters	The request cannot contain less-than signs (<) or greater-than signs (>).	Use valid parameters.
400	AutoBackup.0222	Only specified action is supported	Only specified actions are supported.	For details, contact the technical support.
400	AutoBackup.0225	the backup policy is being executed, failed to execute the backup task	Failed to perform the backup job because the backup policy is being executed.	Perform the job after the backup is complete.
401	AutoBackup.9002	authorization Filter fail	An internal exception occurred in system authentication.	Try again. If the fault persists, contact the technical support.