Help Center/ Data Express Service/ FAQs/ Service Order Status/ What Does Transmission failed Mean?
Updated on 2022-06-13 GMT+08:00

What Does Transmission failed Mean?

For a disk-based service order, you need to enter the AK/SK to start uploading data. If the verification fails, the service order status will become Transmission failed.

If Transmission failed appears, rectify the fault based on actual conditions and re-upload the AK/SK. Possible situations resulting in Transmission failed are listed as follows:

  • Wrong AK/SK

    Solution: Re-enter the correct AK/SK.

  • Inconsistency of disk directory information between the service order and the disk

    Solution: Modify disk directory information in the service order to be consistent with that of the disk.

  • Signature file of the disk not saved in the root directory

    Solution: Huawei data center administrator will contact you and post your disk back. You need to save the signature file under the root directory as required before you post the disk again.