Help Center/ Cloud Connect/ FAQs/ Monitoring/ Why Is the Cloud Connection Monitoring Data Incomplete on Cloud Eye?

Updated on 2026-01-15 GMT+08:00

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Why Is the Cloud Connection Monitoring Data Incomplete on Cloud Eye?

This is because the data has not been collected at a small number of data points (one or two). This is allowed by the system as long as the loss rate stays under 5%.

The system will update the missing data to Cloud Eye in about 2 hours, requiring no manual action.

Parent topic: Monitoring

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