Help Center/ Cloud Bastion Host/ FAQs/ About File Transfer/ Why Does the File List Cannot Be Loaded After I Click File Transfer When I Log In to CBH Through a Web Browser?

Updated on 2024-04-24 GMT+08:00

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Why Does the File List Cannot Be Loaded After I Click File Transfer When I Log In to CBH Through a Web Browser?

Symptoms

After a user logs in to a CBH instance through a web browser and tries to manage a Linux server, the file list cannot be loaded when the user clicks File Transfer.

Possible Causes

Files or folders in the directory of the Linux server contain special characters (garbled characters).

Solutions

Check whether the directory on the Linux server contains files or folders containing garbled characters. You can rename the file or folder that contains garbled characters. Otherwise, the directory list cannot be loaded.

Parent topic: About File Transfer

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