Error Codes

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code	Error Codes	Error Message	Description	Solution
400	ELB.0002	RequestBody is null or empty,request is invalid.	The request body is empty.	Configure the parameters by following the instructions in the Elastic Load Balance API Reference.
400	ELB.0004	Api response is null or invaild.	The response is empty.	Ensure that the backend server is healthy.
400	ELB.0230	Tenant_id is empty.	The project ID is left blank.	Correct the project ID.
400	ELB.1000	The loadbalancer URL is too long.	The URL length exceeds the limit.	Correct the URL.
400	ELB.1001	Request parameters invalid.	Invalid parameters.	Enter valid parameters.
400	ELB.1003	Lb not exist.	The load balancer does not exist.	Check the load balancer ID.
400	ELB.1004	Query condition is not valid.	Invalid query condition.	Change the query condition.
400	ELB.1005	Update request paramters error.	Failed to modify the load balancer.	Check the parameters.
400	ELB.1007	Query internal ELB error.	Failed to query details of the private network load balancer.	Contact customer service.
400	ELB.1008	There is at least one member under the lb.	Failed to delete the load balancer.	Change the parameter settings.
400	ELB.1010	Query elb quota error.	Failed to query the quota.	Contact customer service.
400	ELB.1011	Private_key or certificate content is not valid.	Invalid private or public key of the server certificate.	Enter a valid private or public key.
400	ELB.1012	Create tenant resource relation error.	Failed to create the relationship between resources and the user.	Contact customer service.
400	ELB.1013	Update resource tenant allocation failed, cloud eye warning rule exceeds.	Failed to modify the quota of a resource because the quota set in the Cloud Eye alarm rule is too large.	Contact customer service.
400	ELB.1014	Query resouce tenant relation failed.	Failed to query the relationship between resources and the user.	Contact customer service.
400	ELB.1015	Lb can not be updated.	Failed to modify the load balancer.	Check the parameters.
400	ELB.1018	There is at least one member under the lb.	Failed to delete the load balancer because it has backend servers associated.	Remove the backend servers from the associated backend server group and delete the backend server group first.
400	ELB.1020	Lb ID is not correct.	Incorrect load balancer ID.	Change the parameter settings.
400	ELB.1021	Request parameters error, name invalid.	Invalid load balancer name.	Change the name.
400	ELB.1025	Udpate request parameters error, name is too long.	The load balancer name exceeds the length limit.	Change the name.
400	ELB.1031	Request parameters error, lb len description too long.	The load balancer description exceeds the length limit.	Change the description.
400	ELB.1035	Update request parameters error, name is not valid.	Invalid load balancer name.	Change the name.
400	ELB.1041	Request parameters error, lb type is not valid.	Invalid load balancer type.	Change the parameter settings.
400	ELB.1045	Update request parameters error, description too long.	The load balancer description exceeds the length limit.	Change the description.
400	ELB.1051	Request parameters error, lb bandwidth is not valid.	Invalid bandwidth configured for the load balancer.	Modify the bandwidth.
400	ELB.1061	Request parameters error, lb vip_address and vip_subnet_id are nil.	The EIP or subnet ID is left blank.	Enter a valid EIP or subnet ID.
400	ELB.1071	Request parameters error, lb vip_address is not valid.	Invalid EIP.	Enter a valid EIP.
400	ELB.1081	Request parameters error, lb vpc_id is empty.	The VPC ID is left blank.	Enter a valid VPC ID.
400	ELB.1101	Vip address is exist.	The EIP already exists.	Enter another EIP.
400	ELB.1110	version not found.	The API version does not exist.	Contact customer service.
400	ELB.1201	Get Token failed	Failed to obtain the token.	Contact customer service.
400	ELB.1202	enterprise_project_id can not be empty	An error occurred during the verification of ep_id.	Check the enterprise project ID.
400	ELB.1204	Bind fail.	Failed to associate the load balancer with the enterprise project.	Contact customer service.
400	ELB.2002	Delete member input param error.	Failed to remove the backend server because the parameters are invalid.	Change the parameter settings.
400	ELB.2003	Query member failed.	Failed to query the backend server.	Contact customer service.
400	ELB.2005	Update member failed.	Failed to update the backend server.	Contact customer service.
400	ELB.2010	Member listener ID length is not correct.	The listener ID exceeds the length limit.	Change the listener ID.
400	ELB.2011	Add member listener is not exist.	The listener does not exist.	Ensure that the listener exists.
400	ELB.2012	This member is not exist.	The backend server does not exist.	Ensure that the backend server exists.
400	ELB.2020	Member listener ID content is not correct.	Invalid listener ID.	Change the listener ID.
400	ELB.2021	Request parameters error, member address is null.	Invalid backend server IP address.	Check the backend server IP address.
400	ELB.3001	Create floating IP failed.	Failed to assign the EIP.	Contact customer service.
400	ELB.3002	Delete floating IP failed.	Failed to release the EIP.	Contact customer service.
400	ELB.3003	Query floating IP failed.	Failed to query the EIP.	Contact customer service.
400	ELB.3004	Query floating IP list failed.	Failed to query EIPs.	Contact customer service.
400	ELB.4001	Create elastic IP failed.	Failed to assign the EIP.	Contact customer service.
400	ELB.4002	Delete elastic IP failed.	Failed to release the EIP.	Contact customer service.
400	ELB.4003	Query elastic IP failed.	Failed to query the EIP.	Contact customer service.
400	ELB.4004	Query elastic IP list failed.	Failed to query EIPs.	Contact customer service.
400	ELB.4005	Update elastic IP failed.	Failed to update the EIP.	Contact customer service.
400	ELB.5002	Failed to delete the certificate.	Failed to delete the certificate.	Contact customer service.
400	ELB.5003	Query bandwidth failed.	Failed to query the bandwidth.	Contact customer service.
400	ELB.5004	Invalid search criteria.	Invalid query condition.	Change the query condition.
400	ELB.5005	Update bandwidth failed.	Failed to modify the bandwidth.	Contact customer service.
400	ELB.5013	Private_key or certificate content is not valid.	Invalid public or private key of the server certificate.	Enter a valid public or private key.
400	ELB.5020	The certificate ID must be 32 characters.	The certificate ID is not a 32-character string.	Enter a valid certificate ID.
400	ELB.5033	Failed to update certificate.	Failed to modify the certificate.	Contact customer service.
400	ELB.5040	The certificate does not exist.	The certificate does not exist.	Ensure that the certificate exists.
400	ELB.5051	CA certificate content is not valid.	Invalid CA certificate body.	Enter a valid certificate body.
400	ELB.5053	CA certificate content is not valid.	Invalid CA certificate body.	Enter a valid certificate body.
400	ELB.5131	Failed to query the certificate quota.	Failed to query the certificate quota.	Contact customer service.
400	ELB.5141	Failed to query the user certificate quota.	Failed to query the used certificate quota.	Contact customer service.
400	ELB.5151	The certificate quantity exceeds the quota.	The certificate quota has been used up.	Delete the certificates that are no longer used or request a higher quota.
400	ELB.6010	Listener ID content is not correct.	Invalid listener ID.	Change the listener ID.
400	ELB.6011	Request parameters error, listener name too long.	The listener name exceeds the length limit.	Change the name.
400	ELB.6015	This listener prerty cannot be updated	The listener property cannot be modified.	Select a property that can be modified.
400	ELB.6021	Request parameters error, listener name is not valid.	Invalid listener name.	Change the name.
400	ELB.6025	Udpate request parameters error, listener len name too long.	The listener name exceeds the length limit.	Change the name.
400	ELB.6030	Listener is not associated with loadbalancer id.	The listener does not belong to any load balancer.	Check the listener ID.
400	ELB.6031	Request parameters error, listener len description too long.	The listener description exceeds the length limit.	Change the description.
400	ELB.6035	Udpate request parameters error, listener name is not valid.	Invalid listener name.	Change the name.
400	ELB.6040	The loadbalaner that the listener belongs to is not exist.	The load balancer to which the listener is added does not exist.	Check the load balancer ID.
400	ELB.6041	Request parameters error, listener port is not in 1 ~ 65535.	Invalid port number.	Change the port number.
400	ELB.6045	Update request parameters error, listener len description too long.	The listener description exceeds the length limit.	Change the description.
400	ELB.6051	Request parameters error, listener lb algorithm is not valid.	Invalid load balancing algorithm.	Change the load balancing algorithm.
400	ELB.6061	Request parameters error, listener protocol is not valid.	Invalid listener protocol.	Change the protocol.
400	ELB.6071	Request parameters error, listener backend protocol is not valid.	Invalid backend server protocol.	Change the protocol.
400	ELB.6200	Load Balaner * already has a listener with protocol_port of *.	The port number is in use.	Change the port number.
400	ELB.7000	Listener_id must not be null.	The listener ID is left blank.	Change the listener ID.
400	ELB.7001	Healthcheck_interval is illegal.	Invalid query condition.	Change the query condition.
400	ELB.7002	Healthcheck delete condition is not valid.	Invalid query condition.	Change the query condition.
400	ELB.7004	Healthcheck query condition is not valid.	Invalid query condition.	Change the query condition.
400	ELB.7010	Healthcheck listener is not exist.	The listener with which the health check is associated does not exist.	Change the listener ID.
400	ELB.7014	Healthcheck configuration not exist.	The health check does not exist.	Check the health check ID.
400	ELB.7020	This healthcheck is not exist.	The health check does not exist.	Change the health check ID.
400	ELB.8001	Create a SG error.	Failed to create the security group.	Contact customer service.
400	ELB.8101	Create VPC error.	Failed to create the VPC.	Contact customer service.
400	ELB.8102	Delete VPC error.	Failed to delete the VPC.	Contact customer service.
400	ELB.8103	Query VPC error.	Failed to query the VPC.	Contact customer service.
400	ELB.8201	Create subnet error.	Failed to create the subnet.	Contact customer service.
400	ELB.8202	Delete subnet error.	Failed to delete the subnet.	Contact customer service.
400	ELB.8203	Query subnet error.	Failed to query the subnet.	Contact customer service.
400	ELB.8902	Invalid input for '%s' is not in %s.	Invalid input parameters.	Check input parameters.
400	ELB.8909	Certificate with multi domain not supported by guaranteed listener.	Multiple domain certificate is not supported by dedicated loadbalancer.	Check input parameters.
400	ELB.8938	The ip member just support when pool's protocol is %s.	Invalid input parameters.	Change the value of pool_id in url to other suppprted pool or pass parameter 'subnet_cidr_id' when create member.
400	ELB.8939	The loadbalancer's ip_target_enable must be true when add ip member.	Invalid input parameters.	Disable ip target of the loadbalancer or pass parameter 'subnet_cidr_id' when create member.
400	ELB.8950	Cannot allocate resource for the loadbalancer.	Cannot allocate resource for the loadbalancer.	Contact customer service.
400	ELB.8959	The %s flavor field does not support update from %s to %s.	Invalid input parameters when updating flavor.	Check input parameters.
400	ELB.9001	Interval ELB create VM error.	Failed to create the VM.	Contact customer service.
400	ELB.9002	Internal ELB delete VM error.	Failed to delete the VM.	Contact customer service.
400	ELB.9003	Internal ELB query VM error.	Failed to query details of the VM.	Contact customer service.
400	ELB.9006	Internal ELB update port fail.	Failed to update the port bound to the VM.	Contact customer service.
400	ELB.9007	Intenal ELB bind port fail.	Failed to bind the port to the VM.	Contact customer service.
400	ELB.9023	Internal ELB get image error.	Failed to query the image.	Contact customer service.
400	ELB.9033	Internal ELB get flavour error.	Failed to query the VM specifications.	Contact customer service.
400	ELB.9043	Internal ELB get interface error.	Failed to query the port bound to the VM.	Contact customer service.
400	ELB.9061	Internal ELB query topic fail.	Failed to query the SMN topic.	Contact customer service.
400	ELB.9062	Internal ELB create topic fail.	Failed to create the SMN topic.	Contact customer service.
400	ELB.9063	Internal ELB query subscription fail.	Failed to query the SMN subscription.	Contact customer service.
400	ELB.9064	Internal ELB create subscription fail.	Failed to create the SMN subscription.	Contact customer service.
400	ELB.9800	Resource could not be found.	The specified load balancer does not exist when ep_id is queried.	Ensure that the load balancer belongs to the enterprise project.
400	ELB.9801	Not be list action, enterprise_project_id must not be null.	In fine-grained authorization, the enterprise ID is not passed in the request for querying load balancers.	Ensure that the parameters in the request for querying load balancers are correct.
400	ELB.9805	RequestBody listener[protocol] is null, this is a required parameter.	ep_id in the URI is not a valid UUID.	Check the enterprise project ID.
400	ELB.9807	Quota exceeded for resources: %s	No enought quota for resource.	Contact customer to expand quota.
400	ELB.9899	Invalid parameter. For details about the error, see the returned information.	Invalid parameter. For details about the error, see the returned information.	Please check parameters.
401	ELB.1103	Token invalid	Invalid token.	Contact customer service.
401	ELB.1104	Token invalid	Invalid token.	Contact customer service.
401	ELB.1105	Token invalid	Invalid token.	Contact customer service.
401	ELB.1109	Authentication failed.	Real-name authentication failed.	Contact customer service.
403	ELB.1091	Lb number larger than quota.	The number of load balancers exceeds the quota.	Request a higher quota or delete load balancers that are no longer needed.
403	ELB.1102	Token is error, Authentication required.	The token is empty.	Enter a token that has not expired.
403	ELB.2001	Create member failed, the total amount of members exceeds the system setting.	Failed to add the backend server because the number of backend servers reaches the limit.	Check the maximum number of backend servers.
403	ELB.6091	Request lb has more than user listener quota.	The number of listeners reaches the limit.	Request a higher quota or delete listeners that are no longer needed.
403	ELB.8962	tenant %s does not support %s.	The feature is not supported.	Contact customer service.
403	ELB.9802	Policy doesn't allow elb:logtanks:create to be performed.	Authentication failed.	Ensure that you have the permission to perform this operation.
403	ELB.9803	Policy doesn't allow elb:loadbalancers:list to be performed.	Authentication failed.	Ensure that you have the permission to perform this operation.
403	ELB.9804	Policy doesn't allow elb:loadbalancers:list to be performed.	Authentication failed.	Ensure that you have the permission to perform this operation.
404	ELB.1002	Find lb failed.	The load balancer does not exist.	Change the load balancer ID.
404	ELB.8904	%s %s could not be found.	Resource could not be found.	Please check the parameters.
409	ELB.8905	Quota exceeded for resources: %s	No enough quota for resource.	Contact customer to expand quota.
409	ELB.8907	Data conflict. For details about the error, see the returned information.	Data conflict. For details about the error, see the returned information.	Check your request based on the error message.
500	ELB.8906	Internal error. For details about the error, see the returned information.	Internal error. For details about the error, see the returned information.	Contact customer service.