Help Center/ My Account/ FAQs/ Basic Information (for HUAWEI ID)/ Service Closing and Disabling/ Why Does the Deletion of Huawei Cloud Services Fail?
Updated on 2024-06-24 GMT+08:00
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Why Does the Deletion of Huawei Cloud Services Fail?

When you delete Huawei Cloud services, the system automatically performs various checks and displays the check result on the console. If any of the following problems occurs, the deletion will fail. You can resolve the problem by following the screen prompts.

  • Your HUAWEI ID has been frozen due to security reasons or suspicious activities.
  • Certain resources under your account have been frozen due to security reasons.
  • You have been associated with a partner, or have submitted an application to associate with a partner, to disassociate from a partner, or to become a partner.
  • You are a reseller partner or KooGallery partner.
  • Your HUAWEI ID is an enterprise master account or member account.
  • Your HUAWEI ID has been bound to an HCS site or a Cloud Alliance site.
  • Your HUAWEI ID has yearly/monthly resources in use.
  • Your HUAWEI ID has orders pending processing.
  • Your HUAWEI ID has a balance.
  • Your HUAWEI ID has active flexi-purchase coupons.
  • Your HUAWEI ID has refund or invoicing applications pending processing.
  • Your HUAWEI ID has overdue payments or over-issued invoices.
  • Your HUAWEI ID has submitted applications for receiving payments or allocating or withdrawing funds, and the applications are pending processing.
  • Your HUAWEI ID has paper or commercial contracts pending for performance.
  • The number of resources used by your HUAWEI ID exceeds the upper limit allowed for closing Huawei Cloud services.
  • Your HUAWEI ID has licensing orders pending processing.