Help Center/ Video On Demand/ FAQs/ Upload/ Why Am I Logged Out Automatically? Will This Cause Upload Failure?
Updated on 2024-12-27 GMT+08:00
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Why Am I Logged Out Automatically? Will This Cause Upload Failure?

HUAWEI CLOUD provides session timeout settings to enhance your account security. Uploading a large number of audio and video files at a time takes a long time. If no operations are performed during the upload, you are automatically logged out. As a result, the audio and video files fail to be uploaded.

Session timeout is enabled by default (one hour) and cannot be disabled. The administrator can set the session timeout, from 15 minutes to 24 hours. This setting takes effect for the account and IAM users under the account. If you are an administrator, perform the following steps to reset the session timeout and upload the audio and video files again:
  1. Log in to the VOD console, move the cursor to the username in the upper right corner, and choose Security Settings from the drop-down list.
  2. On the Account Security Settings page, select the Login Authentication Policy tab.
  3. Set the session timeout.

    For your account security, set the session timeout based on your needs.

Parent topic: Upload