Help Center/ MapReduce Service/ User Guide/ MRS Cluster O&M/ MRS Cluster Alarm Handling Reference/ ALM-45743 Failed to Call the IAM API
Updated on 2024-09-23 GMT+08:00
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ALM-45743 Failed to Call the IAM API

This section applies only to MRS 3.1.5 or later.

Alarm Description

This alarm is generated when Guardian fails to call the IAM API to obtain a temporary AK/SK.

Alarm Attributes

Alarm ID

Alarm Severity

Auto Cleared

45743

Major

Yes

Alarm Parameters

Parameter

Description

Source

Specifies the cluster for which the alarm was generated.

ServiceName

Specifies the service for which the alarm was generated.

RoleName

Specifies the role for which the alarm was generated.

HostName

Specifies the host for which the alarm was generated.

Impact on the System

The task may fail to obtain the temporary AK/SK for accessing OBS. As a result, OBS cannot be accessed.

Possible Causes

The IAM service is abnormal.

Handling Procedure

Collect fault information.

  1. On FusionInsight Manager, choose O&M. In the navigation pane on the left, choose Log > Download.
  2. Expand the Service drop-down list, and select Guardian for the target cluster.
  3. Click in the upper right corner, and set Start Date and End Date for log collection to 1 hour ahead of and after the alarm generation time, respectively. Then, click Download.
  4. Contact O&M personnel and provide the collected logs.

Alarm Clearance

This alarm is automatically cleared after the fault is rectified.

Related Information

None