Runbook Role Design

This table shows runbook roles.

**Table 1** Runbook roles and responsibilities
Role	Responsibility
Operator	Performs operations and handles exceptions according to the runbook.
Confirmer	Checks if the procedure is done and reports the results to the facilitator. If issues arise, regularly updates the facilitator on progress according to the runbook.
Facilitator	Facilitates the runbook execution and notifies the exception handling progress.
Recorder	Updates the runbook execution status and records the completion time for each step and exception handling time.
Decision-making team	Makes decisions on key items under management of the team leader.
Meeting affairs team	Maintains the site order and provides meeting affairs assurance during cutover.

Each step involves an operator and a confirmer. If there are multiple confirmers, they can update the progress online in a shared document.
The facilitator, usually one or two people, leads the cutover. For large-scale cutovers with many participants and longer operations, two or three facilitators can work as backups. Facilitators must know the entire runbook, including the order of steps and how multiple steps run together.

Parent topic: Designing a Runbook