Post Payment Terminology

Billing cycle: A number of calendar months (one month by default). The bill for a month is generated on the third day of the next month.

Payment period: The period of time that Huawei Cloud gives customers to pay for their expenditures, starting from the bill date to the due date. Customers are required to pay off their bills before the repayment period ends. By default, the bill date is the due date.

Overdue: If a customer has not paid off a bill before 24:00 on the due date, such payment is overdue.

Grace period: When a customer's yearly/monthly subscription has expired or the customer account is in arrears due to an insufficient account balance, Huawei Cloud provides a period for the customer to renew the resources or pay off the outstanding amount. During this period, the customer can use some resources. The grace period for Huawei Cloud (International) is 15 days.

• If the customer account is in arrears due to an insufficient balance, the customer cannot subscribe to new services.
• If the customer's yearly/monthly subscriptions are not renewed and enter a grace period, the customer can continue to subscribe to new services.

If Huawei Cloud direct sales customers, referral customers, or enterprise customers with master accounts for unified accounting do not have credit cards added or expenditure quota given, they can use test coupons to experience cloud services for the first time. When the coupons are used up, expire, or cannot cover the expenditures, all pay-per-use resources of the accounts enter the retention period. Any yearly/monthly resources that have taken effect are not affected.

Retention period: After the grace period ends, if a customer's yearly/monthly subscriptions are not renewed or the outstanding amount for pay-per-use resources is still not paid off, the retention period starts. During this period, the resources cannot be used, but the resource data stored will be retained. The retention period for Huawei Cloud (International) is 15 days long.

Due date: The last day a customer can pay a bill and it not be considered a late payment. If there is no payment period, the due date is the bill date.