Updated on 2024-01-24 GMT+08:00

Basic Tenant Operations

Table 1 Basic tenant operations

Operation

Scenario

Entry Point

Reference

Entrusting services to an MSP

You can entrust your services to an MSP for routine O&M by creating an agency request.

Click your account in the upper right corner of the console, and click Agencies.

Agency Management

Creating a service ticket

When using a service, you can create service tickets if you encounter any problems. After receiving your service tickets, Huawei engineers will quickly analyze, locate, and resolve the problems.

Click your account in the upper right corner of the console, and click Service Tickets.

Service Ticket Management

Creating a user

Huawei Qiankun supports rights- and domain-based management. You can create workgroups based on your organization structure and create users in the workgroups.

Click your account in the upper right corner of the console, and click Permission Management.

Creating a User

Managing subscriptions

Huawei Qiankun allows you to subscribe to diverse service topics to quickly learn about the service running status, security reports, and alarms.

Click your account in the upper right corner of the console, and click Subscriptions.

Subscription Management

Viewing logs

Logs include operation logs and security logs. You can view logs as required.

Click your account in the upper right corner of the console, and click Logs.

Viewing Logs