Help Center/ KooDrive/ Billing/ Renewals/ Auto-renewing a KooDrive Resource
Updated on 2024-12-24 GMT+08:00

Auto-renewing a KooDrive Resource

Auto-renewal can prevent your KooDrive resources from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:

  • The first auto-renewal date is based on when your KooDrive resource expires and the billing cycle.
  • The auto-renewal period depends on how you enable auto-renewal.
  • You can enable auto-renewal anytime before a KooDrive resource expires. By default, the system will first attempt to charge your account for the renewal at 00:03:00 seven days before the expiration date. If this attempt fails, it will reattempt at 00:03:00 every day until the subscription is renewed or expires.
  • After auto-renewal is enabled, you can still renew the KooDrive resource manually. After a manual renewal is complete, auto-renewal is still valid, and the renewal expenditure will be deducted from your account seven days before the new expiration date.
  • By default, the renewal expenditure is deducted from your account seven days before the new expiration date. You can change this auto-renew payment date as required.

For more information about auto-renewal rules, see Auto-Renewal Rules.

Prerequisite

The yearly/monthly KooDrive has not expired.

Enabling Auto-Renewal During Purchase

You can enable auto-renewal on the purchase page. For details, see Enabling KooDrive.

Enabling Auto-renewal on the Renewals Page

  1. Log in to the console.
  2. On the top navigation bar, choose Billing > Renewal.
  3. Set the search criteria.

    • You can view the resources for which auto-renewal has been enabled on the Auto Renewals page.

    • You can enable auto-renewal for resources on the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled tabs.

  4. Select the resource for which you want to enable auto-renewal and click Enable Auto-Renewal in the Operation column

  5. Select a renewal period, specify the auto-renewal times, and click OK.