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Billing FAQ
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Token-based Authentication
- What Are the Username, Domain Name, and Project Name in the Token Message Body?
- Why Is the Error Message "The account is locked." Displayed?
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- Why Does the Token Retrieval Process Return a 401 Status Code?
- Why Does the Token Fail to Be Obtained When I Use Postman to Call an ORC API?
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- Why Does the Header Overflow When I Use Postman to Call an OCR API?
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API
- How Do I View the API Usage?
- Why Is the Actual Number of API Calls Inconsistent with the Record Displayed on the Management Console?
- Does OCR Support Batch Processing?
- Can the OCR Results Be Converted into Word, TXT, or PDF Files?
- How Do I Obtain the Base64 Code of an Image?
- What Is the Number of Concurrent OCR API Calls?
- How Do I Use OCR APIs?
- Can the Region Where OCR Is Called Be Different from the Region Where OBS Resources Are Located?
- Can the Input Data of OCR Be Stored Locally?
- How Do I Improve the Recognition Speed?
- How Do I Convert a PDF to an Image?
- Can OCR Read Images from Non-Huawei Cloud Storage?
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SDK
- Do OCR SDKs Need to Be Purchased?
- Do OCR SDKs Need Maven to Manage Dependency Packages?
- How Do I Change the Response Type in Returned Results?
- How Can I Fix an SSL Configuration Error?
- How Can I Fix a "connect timed out" Error?
- Why Does the Project ID Fail to Be Obtained?
- What Should I Do if I Forget My AK and SK?
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Error Code
- Why Do I Fail to Call an OCR API?
- How Do I Handle the Error APIG.0301?
- How Do I Handle the Error APIG.0201?
- How Do I Handle the Error APIG.0101?
- How Do I Handle the Error APIG.0106?
- How Do I Handle the Error APIG.0308?
- How Do I Handle the Error ModelArts.0212?
- How Do I Handle the Error ModelArts.4603 or ModelArts.4704?
- How Do I Handle the Error ModelArts.4204?
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How Do I Handle the Error ModelArts.4603 or ModelArts.4704?
There are two possibilities to check:
- If error message "Obtaining the file from the URL failed." and error code "ModelArts.4603" are displayed, the image data fails to be obtained from the URL.
The URL supports the HTTP/HTTPS request protocol. The format should be http/https url.
The server for storing images is stable and reliable, the network connection is normal, and if the server is accessible to the Internet.
The content type of the image to be downloaded complies with the content-type format in the HTTP or HTTPS header, for example, image/gif, image/jpeg, image/png, or image/tiff (Suggestion: Use the URL of OBS).
- If error message "Obtaining the file from the OBS failed." and error code "ModelArts.4704" are displayed, the image data fails to be obtained from OBS.
The OBS path for storing images exists and is accessible. If the path exists, ensure that the OBS bucket for storing images is a public bucket.
Do not use an OBS path across regions.
OBS and the region where the service to be called is deployed are not in the same region. If they are in different regions, download the image to a local host and then call the service using the image method.
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