Help Center/ Server Migration Service/ User Guide (Kuala Lumpur Region)/ FAQs/ Agent Installation and Startup/ How Do I Fix Error "SMS.1352: Unknown physical volumes detected on the source server" When I Fail to Start the Agent on a Linux Source Server?
Updated on 2023-06-28 GMT+08:00
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How Do I Fix Error "SMS.1352: Unknown physical volumes detected on the source server" When I Fail to Start the Agent on a Linux Source Server?

Symptom

On a Linux source server, the Agent failed to be started, and the message "SMS.1352: Unknown physical volumes detected on the source server." was displayed.

Possible Causes

A volume group on the source server is created from two physical volumes, but one of the physical volumes is detached.

As shown in the following figure, the # pvs command tells that an unknown physical volume is detected. Volume group testvg is created from two physical volumes, but one of the physical volumes is detached.

Solutions

  • Solution 1: Attach the unknown physical volume to the source server and then perform the migration again.
  • Solution 2: Contact SMS technical support to masquerade unknown physical volumes and perform the migration again.