Help Center/ Server Migration Service/ User Guide (Kuala Lumpur Region)/ FAQs/ Migration or Synchronization Failures/ How Do I Fix the Error "The migration module stops abnormally and cannot synchronize data"?
Updated on 2022-08-02 GMT+08:00

How Do I Fix the Error "The migration module stops abnormally and cannot synchronize data"?

Symptom

The message "The migration module stops abnormally and cannot synchronize data" is displayed during the continuous synchronization.

Possible Causes

The Agent or the source server has been restarted.

On the source server, there is a process that monitors disk changes and synchronizes the incremental data from the source server to the target server. If the source server is restarted, this process is stopped, and the incremental synchronization cannot be performed.

Solution

In this case, the migration task cannot continue. Delete the task and create a migration task for the source server again. To prevent this issue from happening, take care to avoid restarting the source server or Agent during migration.