Help Center/ Application Operations Management/ User Guide (1.0) (Kuala Lumpur Region)/ FAQs/ Usage FAQs/ What Can I Do If I Do Not Have the Permission to Access SMN?
Updated on 2024-08-05 GMT+08:00
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What Can I Do If I Do Not Have the Permission to Access SMN?

When you log in to AOM and create or modify a threshold rule, notification rule, or static threshold template as an IAM user, the message "Sorry, you do not have the permission to access Simple Message Notification (SMN)" is displayed below Topic.

Problem Analysis

  • Cause: You log in to AOM as an IAM user, but this user does not have the permission to access SMN.
  • Impact: You cannot receive notifications by email and Short Message Service (SMS) message.

Solution

Contact the administrator (account to which the IAM user belongs) to add the SMN access permission. To add the permission, do as follows:

Log in to IAM as the administrator, and add the SMN access permission to the IAM user.

Parent topic: Usage FAQs