Help Center/ Migration Center/ FAQs/ Server Migration/ How Do I Fix the Error "Edge is not accessible" When a Step in the Migration Workflow Fails?

Updated on 2025-02-17 GMT+08:00

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How Do I Fix the Error "Edge is not accessible" When a Step in the Migration Workflow Fails?

The MgC Agent cannot access the source servers. To resolve this problem, ensure that:

The MgC Agent server can access port 5985 on Windows source servers.
The MgC Agent server can access port 22 on Linux source servers.
Any firewall or antivirus software has been stopped and WinRM has been enabled on Windows source servers. You can run winrm quickconfig to enable WinRM.

Parent Topic: Server Migration

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